Job summary Are you looking to start an exciting career in the Healthcare sector? Are you attracted to science but with a strong desire to help people too, and an excellent communicator? If so, this apprenticeship post should appeal to you. We are offering to pay a salary and fund your learning as you work towards gaining a degree in Audiology with Middlesex University. The programme lasts for 3 years and you will have the support of your Manager, the department's training lead and your colleagues. Your learning will include a blend of theory and practice and will involve both university and self-directed learning. Once successfully qualified, you are guaranteed a Band 5 post in one of Bedfordshire Hospitals Audiology departments. For the duration of the 3 year training programme, apprentices will be paid at NHS band 5 (annex 21) pay scale: Year 1: 65% of the pay band maximum of band 5 Year 2: 70% of the pay band maximum of band 5 Year 3: 75% of the pay band maximum of band 5 Main duties of the job Throughout the apprenticeship programme, the post holder will be supported to work towards independent practice within the Audiology team. Main duties will include: undertaking diagnostic audiology assessments for Ear, Nose and Throat (ENT) patients participating in the provision of the routine adult hearing aid assessment, rehabilitation and aftercare service, including the direct referral service undertaking routine wax management procedures for Audiology patients taking responsibility for elements of the administrative and clerical systems that support the running of the service. About us Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology. Our Values We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences. Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job. Date posted 11 April 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum Contract Apprenticeship Duration 3 years Working pattern Full-time Reference number 418-PET-042-HC Job locations Bedford Kempston Road Bedford MK42 9DJ Job description Job responsibilities 1. To provide Audiology cover to Ear, Nose and Throat (ENT) Outpatients Department clinics including masked air and bone conduction audiometry, tympanometry, and acoustic reflex testing. To discuss results with patients and their family/carer. 2. To undertake Stage A daily calibration checks and maintain records for Audiological equipment used in Ear, Nose and Throat (ENT) Outpatients Department clinics and Adult Rehabilitation clinics 3. To arrange hearing aids for Ear, Nose and Throat (ENT) Outpatients Department patients as required, including initial assessment, consent, preliminary counselling, and information/test data entry into Patient Management System. 4. To participate in the routine adult hearing aid and rehabilitation service, including the direct GP referral service. To take responsibility for routine patient pathway, which includes: Appropriate assessment and comprehensive history taking tailored to individual patient needs Effectively and empathetically communicate results and expected rehabilitation benefits to patients and carers including dealing appropriately with distressed patients and those with emotional barriers to accepting their need for rehabilitation Analyse information gathered to plan appropriate rehabilitation strategies from a range of possible options based on individual patient needs Identify and arrange for appropriate onward referral if required Select programme and fit Hearing Aids verifying settings using Real-Ear Measurement (REM) or simulated REM Select and utilise appropriate outcome measure tools Undertake follow up and fine tuning as required To recognise conditions that require onward referral for additional health professional opinion/treatment and arrange as necessary. 5. To undertake hearing aid repair clinics, including replacement/repair of all models of digital hearing instrument supplied by the department. 6. To communicate effectively with people with complex communication needs, including hearing difficulties, dual sensory impairment, dementia, learning disability, English as a second language and other barriers to understanding. 7. To cover for reception staff during periods of annual leave and sickness, sometimes at very short notice. 8. To participate in the administrative and clerical support requirements of the service, including activities such as opening and dealing with post, sending and receiving ear moulds, collation and filing of letters/documents, dealing with telephone / email queries and the departmental answerphone system, and other ad hoc duties as the service requires. 9. To participate in the collation of weekly and monthly Departmental statistics and performance data 10. To maintain Department records including PMS entries, stock control systems, equipment calibration and service records. 11. Participation in the Departments professional, clinical and statutory training, including the training of students. 12. To undertake other ad hoc duties as required to deliver the departments service obligations. The list of responsibilities above, are key primary requirements for the role, however, additional duties may be required to ensure patient and employee safety is met. Please note that the work base site will be negotiated with the applicant when successfully appointed Job description Job responsibilities 1. To provide Audiology cover to Ear, Nose and Throat (ENT) Outpatients Department clinics including masked air and bone conduction audiometry, tympanometry, and acoustic reflex testing. To discuss results with patients and their family/carer. 2. To undertake Stage A daily calibration checks and maintain records for Audiological equipment used in Ear, Nose and Throat (ENT) Outpatients Department clinics and Adult Rehabilitation clinics 3. To arrange hearing aids for Ear, Nose and Throat (ENT) Outpatients Department patients as required, including initial assessment, consent, preliminary counselling, and information/test data entry into Patient Management System. 4. To participate in the routine adult hearing aid and rehabilitation service, including the direct GP referral service. To take responsibility for routine patient pathway, which includes: Appropriate assessment and comprehensive history taking tailored to individual patient needs Effectively and empathetically communicate results and expected rehabilitation benefits to patients and carers including dealing appropriately with distressed patients and those with emotional barriers to accepting their need for rehabilitation Analyse information gathered to plan appropriate rehabilitation strategies from a range of possible options based on individual patient needs Identify and arrange for appropriate onward referral if required Select programme and fit Hearing Aids verifying settings using Real-Ear Measurement (REM) or simulated REM Select and utilise appropriate outcome measure tools Undertake follow up and fine tuning as required To recognise conditions that require onward referral for additional health professional opinion/treatment and arrange as necessary. 5. To undertake hearing aid repair clinics, including replacement/repair of all models of digital hearing instrument supplied by the department. 6. To communicate effectively with people with complex communication needs, including hearing difficulties, dual sensory impairment, dementia, learning disability, English as a second language and other barriers to understanding. 7. To cover for reception staff during periods of annual leave and sickness, sometimes at very short notice. 8. To participate in the administrative and clerical support requirements of the service, including activities such as opening and dealing with post, sending and receiving ear moulds, collation and filing of letters/documents, dealing with telephone / email queries and the departmental answerphone system, and other ad hoc duties as the service requires. 9. To participate in the collation of weekly and monthly Departmental statistics and performance data 10. To maintain Department records including PMS entries, stock control systems, equipment calibration and service records. 11. Participation in the Departments professional, clinical and statutory training, including the training of students. 12. To undertake other ad hoc duties as required to deliver the departments service obligations. The list of responsibilities above, are key primary requirements for the role, however, additional duties may be required to ensure patient and employee safety is met. Please note that the work base site will be negotiated with the applicant when successfully appointed Person Specification Qualifications Essential 3 A levels (BBB) including a Science subject (or equivalent alternative Level 3 qualifications) BTEC (DDM) in a science subject.2 Access requirements - Overall pass in a relevant subject: must include 45 credits at level 3, of which all 45 must be at Merit or higher A combination of A-Level, BTEC and other accepted qualifications that total 120 UCAS Tariff points including 32 points from a science subject GCSE English and Maths at minimum grade C/4 or Level 2 equivalents. Experience Essential Excellent verbal, non-verbal and written communication skills. Motivated. Ability to manage own workload without direct supervision and to work as part of a team. Flexible, reliable, adaptable, and supportive. Ability to reflect. Interest and desire to work in a Care environment. Well organised with good time management. Personal Skills Essential Excellent verbal, non-verbal and written communication skills. Flexible, reliable, adaptable, and supportive. Interest and desire to work in a Care environment. Well organised with good time management. Empathetic, compassionate, caring. Other Essential Able to work on all Bedfordshire Hospitals NHS FT provider sites. Person Specification Qualifications Essential 3 A levels (BBB) including a Science subject (or equivalent alternative Level 3 qualifications) BTEC (DDM) in a science subject.2 Access requirements - Overall pass in a relevant subject: must include 45 credits at level 3, of which all 45 must be at Merit or higher A combination of A-Level, BTEC and other accepted qualifications that total 120 UCAS Tariff points including 32 points from a science subject GCSE English and Maths at minimum grade C/4 or Level 2 equivalents. Experience Essential Excellent verbal, non-verbal and written communication skills. Motivated. Ability to manage own workload without direct supervision and to work as part of a team. Flexible, reliable, adaptable, and supportive. Ability to reflect. Interest and desire to work in a Care environment. Well organised with good time management. Personal Skills Essential Excellent verbal, non-verbal and written communication skills. Flexible, reliable, adaptable, and supportive. Interest and desire to work in a Care environment. Well organised with good time management. Empathetic, compassionate, caring. Other Essential Able to work on all Bedfordshire Hospitals NHS FT provider sites. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Bedfordshire Hospitals NHS Foundation Trust Address Bedford Kempston Road Bedford MK42 9DJ Employer's website https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)