Are you an organised, friendly, and reliable individual looking for a part-time role in a welcoming and supportive environment? Swanwood Surgery in Wickford is looking for a receptionist to join our busy GP practice team for 18 hours per week.
About the role:
Hours: 18 hours per week, with shifts split as follows: 8:30 AM - 1:00 PM and 2:00 PM - 6:30 PM.
Days: Flexible; let's discuss what works for you!
This is a fantastic opportunity to become a valued member of our practice, helping us deliver outstanding care to our community. General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated individual who has customer service/patient experience.
If this sounds like the role for you, we'd love to hear from you!
We look forward to welcoming you to the Swanwood Surgery family!
Main duties of the job
* Answer phone calls and assist patients with their queries.
* Provide friendly and professional face-to-face support at the front desk.
* Be an essential part of a team of five receptionists, helping our patients feel welcome and cared for.
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Experience
* Excellent communication and people skills.
* A team player with a positive and proactive attitude.
* Confidence in working in a fast-paced environment.
* Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
* Experience of working with the general public, being sensitive and empathic in distressing situations.
* Ability to work as part of a team.
* Strong IT and administration skills, with a high level of accuracy and attention to detail.
* Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
* Previous medical or healthcare receptionist experience is desirable.
Qualifications
* Educated to GCSE level or equivalent.
* GCSE Mathematics and English (C or above).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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