Company description: As the worlds leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter. Including our own. So, join us as one of our customer service professionals and well make sure you have the tools and technology you need to deliver positive outcomes to your clients every time.
Do you have the right skills and experience for this role Read on to find out, and make your application.
As a Global Accounts Receivable Specialist, you will be contacting our customers such as other companies, law firms, etc., to ensure payment of past due invoices. We are looking for someone with 1-2 years of collections experience, preferably in a business to business setting. Our most successful employees are motivated self-starters who are team players that exhibit effective communication skills, strong attention to detail, and a positive attitude.
Job description: Providing excellent customer service to internal and external clients
Use problem solving skills to resolve customer issues
Processing and handling incoming customer inquiry calls
Generate a specified number of outbound calls to customers
Data entry of client information
Accurate documentation of collection activities
Emailing statements to clients
Educating customers on our services
Meet monthly targets
Required profile: Experience in providing excellent customer service
French speaking (fluent)
A passion for finance
Active listening skills
Confidence on the phone
Excellent problem- solving skills
Strong attention to detail is a must
Tact and diplomacy in dealing with both customers and co-workers
Effective written and oral communication skills.
B2B collections or law firm experience a plus
Interpersonal skills necessary to interact effectively with customers and employees of all levels within the organization
Self-motivator while actively participating in a team environment.
What we offer: At CSC, were always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
CSC is a great place to work with smart and dedicated people.
We have been voted a Top Workplace every year since 2006.
We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.
CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.
As business needs allow, CSC offers hybrid/remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
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