We're looking for a proactive and dedicated IT Service Lead (1st/2nd Line) to lead my family-owned B2B specialist supplier client based in Leeds, ensuring smooth operation of IT systems and eventually step into the role of IT Manager.
Client Details
This is a thriving family-owned business, based in Leeds, at SME size boasts a variety of professionals who are tight-knit and welcoming. They are known for their innovation and commitment to providing excellent service in their industry.
They always put the customer first and try to go above and beyond to prove a service that creates a cycle of happy customers, even if that means deliveries on weekends! They care deeply about each other and their customer fusing that energy into the ethos of the business.
Description
Our Client is keen to see someone grow into this role - This is a new created position and they are seeking for someone to eventually step into the role of an IT Service Lead that role will entail:
Oversee daily operations of the IT department
Develop strategy as it relates to the organisation's IT infrastructure
Manage and report on allocation of IT budget
Provide technical support and guidance to staff members
Evaluate and implement IT software, hardware and systems
Maintain security of all data and IT systems within the company
Coordinate IT activities to ensure data accuracy and network operations are maintained
Work closely with decision makers in other departments to ident...