Job summary The role will be varied and will adapt over time as the ICB develops. However, the postholder is expected to fulfil the following key functions: Provide a comprehensive administrative function to support the ICB Chief Pharmacist. Communicating with all stakeholders and providing information in a presentable format for project leads. Provide administrative and project support to the system improvement and system integration hubs within the ICB Medicines Optimisation team. Ensure tasks are delivered within the project frameworks, coordinating meetings, receiving updated reports and outputs from the Integrated Medicines Optimisation Committee (IMOC) and it's steering/reporting groups. Main duties of the job The main duties of this job are around administration and Project support. the role is part of the Medicines optimisation team, improvement hub at the ICB, providing support to the Chief Pharmacist, the Head of Medicines Governance and safety and the Pharmacy Workforce and integration lead. About us You will be part of a supportive and inclusive team that values your unique skills and perspectives, working on exciting projects that challenge the status quo. You will enjoy a balance that suits your lifestyle and explore opportunities to widen your portfolio. You will have a work base, although the role is hybrid working including home working and you will be free to use any of our offices across Lancashire and South Cumbria. At Lancashire and South Cumbria Integrated Care Board (ICB), we believe in fostering a collaborative environment where your creativity and expertise can thrive. We support pharmacy leadership at all levels and we are building an integrated pharmacy workforce that is agile, engaged and enabled to actively improve health outcomes. The role benefits from standard NHS terms and conditions. Date posted 19 February 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year Subject to Agenda for Change Contract Permanent Working pattern Full-time Reference number 125-ICB015-25 Job locations County Hall Fishergate Preston PR1 8XJ Job description Job responsibilities Project Support Contribute to the planning of projects and initiatives, providing full project administration support to the project leads within the system improvement and integration hubs, within the project framework and governance structure. Undertake one-off projects as and when required. Support the reporting of KPIs for project delivery. Co-ordinate and support for the team to ensure tasks are planned, managed and delivered effectively. Co-ordinate project oversight mechanisms, to proactively identify potential problems, shortfalls of information etc and inform manager, using own initiative and identifying a course of action wherever possible. Use generated reports, identify areas of practice that require development. Professionally respond to all requests for information and assistance, using discretion as to appropriateness of the requests and maintaining a professional and calm manner. Deal with all correspondence and forms of communication in a professional, prompt and effective manner, whilst ensuring a high level of confidentiality especially regarding client/patient related work. Set up necessary systems and adopt these as necessary within the developing role. Validate and improve data systems as required. Administration Ensure a full, efficient secretarial/administrative service is provided to enable comprehensive support to the day to day running of the teams functions and workflow. Establish robust administrative systems; File management; ensure quality data is collated and stored to facilitate access and completion of reports; build additional data bases as required to support the teams. Diary management: scheduling of meetings (including any necessary pre meetings) with the relevant project managers and liaison with other parties involved. Undertaking any ad hoc tasks resulting from these meetings. Disseminate important updates to system stakeholders and/or the wider Medicines Optimisation team. Prepare and disseminate formal minutes and chase action/updates. Production of accurate and presentable letters, reports, data and confidential papers etc. and quality assurance of meeting documentation, prior to release to attendees. Maintain staff files, process annual leave requests, expense sheets, pay sheets and absence reports. Collate and co-ordinate the updates for relevant meetings such as the Integrated Medicines Optimisation Committee (IMOC) and its sub-groups. Supervise and monitor return of requested information, documentation and work streams from locality teams. Support the provision of cover for other secretarial/administrative staff when required across the wider ICB Medicines Optimisation function. Job description Job responsibilities Project Support Contribute to the planning of projects and initiatives, providing full project administration support to the project leads within the system improvement and integration hubs, within the project framework and governance structure. Undertake one-off projects as and when required. Support the reporting of KPIs for project delivery. Co-ordinate and support for the team to ensure tasks are planned, managed and delivered effectively. Co-ordinate project oversight mechanisms, to proactively identify potential problems, shortfalls of information etc and inform manager, using own initiative and identifying a course of action wherever possible. Use generated reports, identify areas of practice that require development. Professionally respond to all requests for information and assistance, using discretion as to appropriateness of the requests and maintaining a professional and calm manner. Deal with all correspondence and forms of communication in a professional, prompt and effective manner, whilst ensuring a high level of confidentiality especially regarding client/patient related work. Set up necessary systems and adopt these as necessary within the developing role. Validate and improve data systems as required. Administration Ensure a full, efficient secretarial/administrative service is provided to enable comprehensive support to the day to day running of the teams functions and workflow. Establish robust administrative systems; File management; ensure quality data is collated and stored to facilitate access and completion of reports; build additional data bases as required to support the teams. Diary management: scheduling of meetings (including any necessary pre meetings) with the relevant project managers and liaison with other parties involved. Undertaking any ad hoc tasks resulting from these meetings. Disseminate important updates to system stakeholders and/or the wider Medicines Optimisation team. Prepare and disseminate formal minutes and chase action/updates. Production of accurate and presentable letters, reports, data and confidential papers etc. and quality assurance of meeting documentation, prior to release to attendees. Maintain staff files, process annual leave requests, expense sheets, pay sheets and absence reports. Collate and co-ordinate the updates for relevant meetings such as the Integrated Medicines Optimisation Committee (IMOC) and its sub-groups. Supervise and monitor return of requested information, documentation and work streams from locality teams. Support the provision of cover for other secretarial/administrative staff when required across the wider ICB Medicines Optimisation function. Person Specification Qualification Essential Good standard of general education up to A-level or equivalent. Relevant IT qualifications including word, excel and PowerPoint and Projects or equivalent. Desirable Project delivery Qualifications or experience Knowledge of the principles and framework of successful project management from a support perspective Other relevant courses Experience Essential Experience of working in NHS organisations and an understanding of the health and social care landscape. Experience of working in a role supporting projects or similar. Experience of working on projects or as part of a project team Desirable Experience of working as part of a team Experience or a good understanding of medicines optimisation practices Skills Essential Comprehensive IT skills including word, excel and PowerPoint and Projects Prioritise own workload effectively Excellent attention to detail Excellent communication skills written and verbal Work well with others, is positive and helpful, listens and involves, respects and learns from the contribution of others Demonstrable understanding of project delivery Person Specification Qualification Essential Good standard of general education up to A-level or equivalent. Relevant IT qualifications including word, excel and PowerPoint and Projects or equivalent. Desirable Project delivery Qualifications or experience Knowledge of the principles and framework of successful project management from a support perspective Other relevant courses Experience Essential Experience of working in NHS organisations and an understanding of the health and social care landscape. Experience of working in a role supporting projects or similar. Experience of working on projects or as part of a project team Desirable Experience of working as part of a team Experience or a good understanding of medicines optimisation practices Skills Essential Comprehensive IT skills including word, excel and PowerPoint and Projects Prioritise own workload effectively Excellent attention to detail Excellent communication skills written and verbal Work well with others, is positive and helpful, listens and involves, respects and learns from the contribution of others Demonstrable understanding of project delivery Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Lancashire and South Cumbria Integrated Care Board (125) Address County Hall Fishergate Preston PR1 8XJ Employer's website https://www.lancashireandsouthcumbria.icb.nhs.uk/ (Opens in a new tab)