My client, a modern, Managed Service Provider, is looking for a 1st Line Service Desk Engineer to join their team.You will be responsible for providing first-line support to multiple businesses for a variety of IT-related issues, including hardware, software, networking, and system applications. This role involves troubleshooting, resolving problems, and ensuring smooth operations of IT systems.Proven experience in an IT helpdesk or technical support role is beneficial although applications with minimal experience who have a desire to learn and develop their skills will be considered. You must have a strong interest in AI and tech.My client is offering a competitive salary, hybrid working after an initial probation period, 24 days holiday plus bank holidays, pension and company laptop and mobile phone.This is an excellent platform, to report into an experienced IT professional who can mentor and develop your career in IT.If you’re interested in hearing more details, please apply today.