Specific responsibilities of the role require a consistent and coordinated approach to the operational management of patient flow, with an emphasis on an ongoing and real-time understanding of the ward's current and predicted capacity position, and the timely discharge process.
Responsibilities include:
1. Attend the daily board rounds and safety huddles, taking actions to support the wards and patient flow for that day.
2. Ensure early escalation to the Site Team of patients needing repatriation to other hospitals.
3. Escalate any delays in diagnostic tests to the discharge coordinator or discharge manager.
4. Review patients and their discharge plans as directed by the discharge coordinator.
5. Assist with the completion and sending off of referral forms as instructed by the discharge coordinator.
6. Liaise with pharmacy regarding discharge medication.
7. Book discharge transport to expedite patient discharges.
8. Support the full utilization of the Discharge Lounge throughout the day and encourage its use to the ward team.
Work always in a way that minimizes the risk of infection (to patients and self) and maintains health, safety, and security in line with established protocols (e.g., hand hygiene, use of Personal Protective Equipment). Work always in a way that maintains patient dignity, privacy, and confidentiality.
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