Job summary We are looking for an enthusiastic MDT (Multi-disciplinary Team) Administrator who will be responsible for the administration of the Complex Arthroplasty multidisciplinary team meeting, the fragility MDT and evolving sub specialty MDTs including referrals into the weekly MDT meeting, onward referrals both internally and externally to the major revision centre, the collection and management of all data related to the delivery of the MDT services and the administration of the MDT databases as well as the Bone and Joint Infection Registry (BAJIR) and NJR (National Joint Registry). This exciting new position will work closely with and will involve liaising directly with patients obtaining complex and sensitive information. The post holder will function as the focal point for the multidisciplinary team and will be an essential and integral part in the smooth running, administration, and organisation of the Complex Arthroplasty MDT service. This is a unique administration role that requires flexibility, diligence, own initiative, and excellent communication skills. Main duties, tasks & skills required The post holder will function as the focal point for the multidisciplinary teams and will be an essential and integral part in the smooth running, administration, and organisation of the Complex Arthroplasty MDT service, Fragility MDT, and the sub-specialty MDTs. Full and efficient secretarial service to consultants and clinical teams, including an assigned specialist practitioner. Audio typing, personal dictation and management/screening of voice recognition outputs. Ensuring that all documentation (for example discharge summaries, operation notes, reports) is produced to an excellent standard. Participate in the collection and inputting of data for audit, monitoring, and research purposes, including the management of patient questionnaires and data required to populate local and national registries. To be responsible for the implementation of any new databases or data collection required for the management of the service or network. To act as a point of contact for Complex Arthroplasty data queries. To assist the clinical teams with the production of reports for governance meetings and the collection of data for audit purposes. Participate on administrative co-ordination of the MDT (including preparation, coordination, documentation, and follow-up of all administrative actions from the MDT meetings). Establish working knowledge of procedures and practices of the department, some of which are non-routine, including medical records systems and medical terminology. About us We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. Our commitment to our staff is to create the best place for them to work, and we are dedicated to investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can; offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reaches their true potential, achieves their ambitions and thrives in their work. Person specification Qualifications Essential Minimum of 3 qualifications to include GCSE grade A-C/4-9 or equivalent in Maths and English RSA III Typing or equivalent Audio Typing qualification or equivalent experience Experience Essential Ability to liaise and communicate with staff at all levels. Excellent interpersonal & communication skills inc. demonstrating empathy & sensitivity to patients and relatives. Ability to promote good working liaisons (staff, patients, relatives) Extracting information / Listening Skills Ability to manage complex enquiries - distressed & anxious patients. Ability to deal with challenging behaviour. Ability to provide excellent customer care. Knowledge of IT databases and computer systems Comprehensive PC skills - databases, word-processing, email, Excel Proven strong administration skills. Accurate data entry Excellent telephone manner Accurate Audio Typing Previous clerical experience Additional Criteria Essential Enthusiastic highly motivated & committed to delivering a service. Understand teamwork and work within a team. Able to plan and organise workload. Able to prioritise own workload and meet deadlines. Ability to work un-supervised. Can remain calm and professional in a busy environment. Empathetic, but able to understand professional/occupational boundaries. Smart appearance, adhering to the Uniform Policy Welcoming friendly and approachable manner An adaptable approach to work Flexible approach to working hours. Adheres to relevant Trust policies & procedures. Adheres to confidentiality & data protection requirements.