£11.79 per hour + rewards & Benefit Scheme
Employment Type: Permanent
Hours of Work: 37.5 hours per week over 7 days
Ref No: SC502755SM1296
Closing Date: 16/12/2024
Shop Manager
Sue Ryder Charity shop, 4 The Moor, Falmouth TR11 3QA
As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.
About You
Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our Falmouth shop and contribute to the work we do across Sue Ryder!
To be successful in this role you’ll have the commercial awareness to deliver sales and meet deadlines combined with the ability to plan and prioritise. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential that you enjoy engaging with people, have a positive can-do attitude, and a good understanding of financial and IT administration.
Responsibilities
1. As Shop Manager, you will be using your skills and retail experience to drive business, push sales, and achieve targets.
2. Lead your team to deliver great customer service to our donors and customers.
3. Work with the local community to generate sufficient donated stock to drive sales.
4. Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance.
5. Set high standards of merchandising and housekeeping, ensuring you and your team's health and safety is a priority.
6. Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
7. Act as a brand ambassador for Sue Ryder, supporting in-store campaigns to promote the brand and national fundraising initiatives.
8. Manage effective stock processes through the Epos operation.
Competitive Benefits Package
* 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
* Company pension scheme
* Staff discount with thousands of retailers
* Refer a Friend scheme - £250 payment
* Enhanced maternity, paternity and adoption pay
* Access to Employee support programme
* Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
* and lots more. Please visit our careers website for the full list.
We actively encourage applications from people from all backgrounds to help us provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
If you want more than just a job, we want you. Join the team and be there when it matters.
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