Administration To have a thorough knowledge of all Practice procedures To work in accordance with written protocols Photocopy as requested Receive repeat and acute prescription requests, checking names and addresses Reception Receiving patients, consulting with the practice team Answer telephone calls in a professional manner, dealing with enquiries via telephone and face-to-face Taking home visit requests Take accurate messages and relay to appropriate person via email/other Telephone for results and information from outside agencies, i.e., hospitals, GP surgeries, Health Centres Data Management Data input and retrieval via computer system Be able to cover all reception position as necessary Computer Process patient change of details Booking, cancelling and changing appointments Process repeat prescriptions requests in accordance with Practice guidelines Other Tasks Ensure building security Maintain supplies of stationery in reception and consulting rooms Keep workplace organised and tidy Clear consulting rooms when possible and tidy waiting room Any other tasks allocated by management