Argyll and Bute Council are looking to recruit a permanent full-time Senior IT Engineer to join our IT Networks team. This is an exciting role based in Helensburgh or Lochgilphead, working within a dynamic team with a strong focus on customer service.
This is a hybrid post working 35 hours per week. Whilst much of this role can be carried out remotely, regular team working in person is a requirement of the post so there is an expectation of weekly attendance in the Council's Lochgilphead or Helensburgh offices. There will also be regular travel to other Council offices/ schools to support the Council's network.
About the role
You will be engaged in the design, installation and support of voice and data networks. You will be responsible for providing hardware and software support with second and third-line operational support, ensuring timely and efficient resolution of service requests, issues and incidents.
The council has invested in the use of Cisco technology for network infrastructure, Microsoft 365, and Teams for unified communications. The council is seeking an individual who can use their experience and knowledge to enhance a professional team that are engaged in supporting the council's business.
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
About Argyll and Bute Council - Argyll and Bute is one of Scotland's most stunning areas. As its award-winning council, we play a vital part in the day-to-day life and long-term future of our beautiful and diverse communities. Our unwavering purpose is to make Argyll and Bute the place to be, the place where people want to live, to work and do business. And we are committed to making the council the place to have a great career, by providing excellent benefits and a friendly, dynamic working culture so that each of our 5000 colleagues can deliver services that help our corner of Scotland thrive. Join us to make a difference.
About the benefits you'll receive - Our employees make good things happen in the day-to-day life and for the longer term future of Argyll and Bute. We want you to feel valued working for us. We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth. We also embrace a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work.
About the things that matter - We care about our people and the world around us and always aim to do the right thing. From employee recognition schemes to environmental policies we have many initiatives in place to help us look after the things we all care about. Learn more here
Flexible first approach Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to the wellbeing and productivity of our employees. We will take a flexible first approach to requests from our employees to change the way that they work. While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible