To communicate complex patient-related information effectively to ensure collaborativeworking with multidisciplinary team members across health, education and socialservices and the voluntary sector. In particular to work with parents, early years andteaching staff to ensure the delivery of a well-coordinated care/support plan. To share information with others, observing confidentiality and data protection guidelinesand having due regard for local guidance on sharing information with colleagues ineducation, social care and voluntary sector To communicate complex condition-related information (both verbally and in the writtenform) from assessment to CYP, parents/carers, and members of the multi-disciplinaryteam/other professions including health visitors and GPs. This includes child specificinformation as well as training packages to parents, early years/teachers and otherprofessionals around the management of speech, language, communication andeating/drinking difficulties. To have due regard for the cultural and linguistic differences of children/familiesconcerned. To work closely with CYP, carers and families, involving them in decision making,demonstrating and ensuring that effective communication is achieved, particularly wherebarriers to understanding exist (i.e. hearing loss, communication difficulties, EAL andlearning difficulties). To employ excellent communication skills such as persuasion, motivation andexplanations to encourage/ reassure clients and carers to undertake treatmentprogrammes. To develop negotiation skills in the management of conflict across a range of situations To deal with initial complaints sensitively, avoiding escalation where possible and reportto senior staff. To form productive relationships with others in particular parents/carers who may beunder stress and/or have challenging communication difficulties. To provide clinical reports as per departmental standards. To provide written advice for statutory assessment of special educational needs Please see job description and person specification for main duties and responsibilities required in this post.