Job summary Modality Partnership has a full-time vacancy for a Medicines Care Coordinator. The postholder will be a high performing employee who will work as part of a multi-disciplinary team at The Jenner Practice. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence. This job is suitable for individuals who have a passion for working in health care, making a real difference providing seamless patient care, and who are committed to make real changes to the health care services provided within Primary Care to improve patient care. As an employee with us you can benefit from: Enrolment to the NHS pension scheme Annual leave minimum 27 days, plus 8 days bank holiday pro rata Employee discounts and benefits scheme Employee assistance programme (EAP) Education and career pathways Enhanced Family friendly policies Flexible working Wellbeing support and initiative If you are interested in learning more, please read on. Main duties of the job The Medicine Care Coordinator will work with the Lead Pharmacist and PCN Manager to achieve KPIs, and exceeding key targets and performance indicators outlined in the SOPs and within the business plan. The role is not a regular 9am-5pm job; the job requires innovation, flexibility and commitment and the postholder will be required to work resourcefully as part of the team to ensure tasks are completed. About us We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. management. All employees are welcomed to take enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and who align to our organisational values of CARE. Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010. Date posted 22 January 2025 Pay scheme Other Salary £22,369.26 a year Contract Permanent Working pattern Full-time Reference number E0281-25-0021 Job locations The Jenner Practice 201-203 Stanstead Road Lewisham SE23 1HU Job description Job responsibilities Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role. Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. Most management roles focus on personnel management / project management. This is a role that will equip you with a portfolio of skills to make sustainable changes within Primary Care. You will love this job if you are able to work sensitively with patients their families and carers, are able to work as part of a healthcare team to seek feedback, continually improve the service and contribute to business planning. If you feel this is the ideal opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people. Please Note: The Modality Partnership reserves the right to close this vacancy at any time during the advertising period. Pre-employment Vaccinations As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement. Right to work checks All applicants invited for interview will need to prove their right to work in the UK at the interview stage. References References must be secured prior to beginning employment, one must be your current or most recent employer. Employment history You must notify us of any employment gaps of 6 weeks or more. Job description Job responsibilities Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role. Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. Most management roles focus on personnel management / project management. This is a role that will equip you with a portfolio of skills to make sustainable changes within Primary Care. You will love this job if you are able to work sensitively with patients their families and carers, are able to work as part of a healthcare team to seek feedback, continually improve the service and contribute to business planning. If you feel this is the ideal opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people. Please Note: The Modality Partnership reserves the right to close this vacancy at any time during the advertising period. Pre-employment Vaccinations As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement. Right to work checks All applicants invited for interview will need to prove their right to work in the UK at the interview stage. References References must be secured prior to beginning employment, one must be your current or most recent employer. Employment history You must notify us of any employment gaps of 6 weeks or more. Person Specification Personal Qualities Essential Professional approach to work. Comfortable using judgement to take decisions on own initiative. Self-starter, able to work unsupervised and on own initiative with the ability to prioritise own workload and multi-task. Courteous and effective when dealing with people. Ability to exchange information in a tactful and diplomatic manner. Knowledge Essential Educated to NVQ3 or above. Good understanding of the General Practice prescribing environment including interaction with other NHS organisations and third parties. Understanding of how General Practice relates to the wider healthcare system. Aware of the importance of innovation in healthcare and the evolving landscape of primary care. Skills Essential Proficient in MS applications including Outlook, Excel and Word and other related software packages. Ability to lead, motivate and inspire team members. Good written and verbal communication skills. Excellent team working and customer service skills. Able to deal with difficult situations and challenging behaviour. Ability to coach, mentor and facilitate learning. Ability to work well under pressure and to tight timescales. Ability to problem solve innovatively and creatively, thinking outside the box to identify solutions and improvements. Person Specification Personal Qualities Essential Professional approach to work. Comfortable using judgement to take decisions on own initiative. Self-starter, able to work unsupervised and on own initiative with the ability to prioritise own workload and multi-task. Courteous and effective when dealing with people. Ability to exchange information in a tactful and diplomatic manner. Knowledge Essential Educated to NVQ3 or above. Good understanding of the General Practice prescribing environment including interaction with other NHS organisations and third parties. Understanding of how General Practice relates to the wider healthcare system. Aware of the importance of innovation in healthcare and the evolving landscape of primary care. Skills Essential Proficient in MS applications including Outlook, Excel and Word and other related software packages. Ability to lead, motivate and inspire team members. Good written and verbal communication skills. Excellent team working and customer service skills. Able to deal with difficult situations and challenging behaviour. Ability to coach, mentor and facilitate learning. Ability to work well under pressure and to tight timescales. Ability to problem solve innovatively and creatively, thinking outside the box to identify solutions and improvements. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Modality Partnership Address The Jenner Practice 201-203 Stanstead Road Lewisham SE23 1HU Employer's website https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)