Technical Customer Service Executive, Near Bracknell: An exciting opportunity for a Temporary Technical Customer Service Executive to join a fast-paced, customer-focused team. The role involves providing expert support, troubleshooting technical issues, and ensuring customer satisfaction. Ideal for a problem-solver with strong communication skills and a passion for technology. Client Details Technical Customer Service Executive, Near Bracknell: A leading organisation specialising in innovative solutions that enhance customer experiences across multiple sectors. Known for their commitment to quality and service excellence, they offer a dynamic and supportive work environment where employees can develop their skills while delivering exceptional customer support. Description Technical Customer Service Executive, Near Bracknell: Provide initial technical support to field engineers and also customers via phone, email, and live chat. Troubleshoot and resolve product and service-related queries efficiently. Guide customers through system setups and troubleshooting steps. Log and track customer interactions, ensuring timely follow-ups. Work collaboratively with internal teams to escalate complex issues. Deliver outstanding customer service while maintaining professionalism. Provide first-line technical support for field based Engineers and Operations team. Configure and deploy hardware, including phones, tablets, and laptops. Troubleshoot and resolve technical issues for end-users. Support non-Tech savvy users in the field. Ensure timely resolution of technical issues. Profile Technical Customer Service Executive, Near Bracknell: Previous experience in a technical customer service or support role. Strong problem-solving skills with a logical approach to troubleshooting. Excellent verbal and written communication skills. Ability to manage multiple tasks and work efficiently under pressure. Comfortable using CRM systems and support tools. Strong attention to detail and accuracy in handling customer issues. Ability to work both independently and within a team. Availability for the full duration of the temporary contract. The client ideally wants someone who drives as public transport is not reliable to this location. Job Offer circa £13 - £18 per hour and will move to a permanent position at circa £30,000 / £32,000 depending upon experience.