The purpose of the role is to…
The purpose of the role is to ensure quality refrigeration, reactive & proactive works are being carried out, in line with the client’s Standard Operating Procedures (SOP)and key performance indicators.
What you’ll be doing…
* Ensuring that the delivery teams operate at all times in accordance with current Health, Safety & Environmental legislation.
* Proactively operate each contract and relationship to meet the requirements and objectives of the client and our business.
* Managing the usage of refrigerant to ensure that all targets are achieved.
* Managing store conditions or predictive work orders to demonstrate ongoing reduction in reactive demand .
* Supporting all store handover meetings post capital investment.
* Reviewing all internal MI reports and action accordingly.
* Carrying out store condition audits pre-and post-major PPM in high calling stores.
* Ensuring all monthly PPM completion targets are achieved.
* Reviewing and action all exceptions detailed in the store condition / predictive and pack status management information.
* Performing and documenting monthly on-site quality audits of completed PPM activity.
* Performing and documenting monthly on-site quality audits of completed Case Maintenance activity.
* Demonstrating clear and concise communication on all levels internally and externally.
* Ensuring all practices and participants conform to agreed standards and processes.
* Proactively managing the operational delivery of each contract in partnership with the customer and managing the relationship between the business and the client.
* Managing annual leave allocation to ensure optimum resource levels are maintained at all times, with specific reference to clients peak trading periods.
* Monitoring and managing engineering productivity.
* Ensuring the engineering teams are always working safely.
What success looks like…
* Building strong working relationships with customers and colleagues.
* Building a safe working culture amongst the teams, in line with Space Health & Safety principles.
* Improving the efficiency of the refrigeration equipment.
* Working within financial budgets.
* Supporting the engineering teams in the field.
* Proactively manage the team to deliver the workload in conjunction with the client’s requirements.
* Supporting People management and development, through People & Development team processes, policies and activities, supporting attraction, retention, development and experience.
We’d love to meet someone with…
* Proven knowledge of the refrigeration engineering services sector and the changing expectations of our clients.
* Proven knowledge of trans and sub critical CO2 refrigeration systems in addition to conventional applications.
* The ability to root cause and resolve issues in high and repeat calling stores.
* Experience with all refrigeration plant, controls and associated networks.
* The ability to engineer technical solutions and implement as required.
* Understanding of technical requirements needed to manage a multidisciplinary team.
* Awareness of F-Gas regulations and hold a current Cat 1 F-Gas Certificate.
* The ability to identify on going, non-resolved issues via Management Information (MI) data.
* The ability to build an effective partnership with appropriate people both internally and externally.
* Excellent customer service who is skilled in understanding their business objectives and working environment.
* The ability to determine the most appropriate course of action based on management information and logical assumptions reflecting factual information.
* A values driven approach – it’s not just what we do, but how we do it that’s important at Space. We’re Here for Each Other, Here for our Customers and Here for What Matters.
What's in it for you?
We offer a competitive salary, and all of our employees 22 days holiday, rising incrementally to 25, plus bank holidays. Our extensive benefits package includes; Private Medical Insurance, Income Protection Insurance, Life cover of 2x salary, Health Cash Plan, Employee Assistance Programme, Discount scheme including Gyms, Introducers Bonus Scheme and an excellent pension scheme.
Who are we?
Space Engineering Services are one of the most dynamic refrigeration, heating, ventilation and air conditioning service providers in Europe. We are proud to offer innovative products and services, and market-leading refrigeration technology, for which we have received awards and industry accreditations.
We are all equal!
We’re committed to creating an inclusive workforce and are opposed to any form of less favourable treatment, whether through direct or indirect discrimination, association or perception accorded to employees or job applicants, on the grounds of their; race, religion or belief, disability, ethnic origin, nationality, marital/civil partnership, pregnancy/maternity, gender, sexual orientation or age.