What you’ll do: Work collaboratively in partnership with Professional Services and Partners, with learners throughout the EMEA Region, to help them build product knowledge, increase user adoption and achieve ROI. Deliver customer-specific tailored training including Pre-UAT, Train the Trainer, End User Training, and Go Live Support based on their implementation project scope, virtually and onsite Understand and apply adult learning techniques and modify according to customers’ specific needs, using learning industry best practices and techniques in daily engagements Deliver Learning Lab workshops and webinar series to a broad customer base Understand the NetSuite application in all functional areas as they relate to customer learning requirements Take full ownership of multiple concurrent customer training projects with the flexibility to manage a changing schedule of differing complexities, collaborating with ease and grace Participate in Project Kick-offs, training requirements definition and scoping conversations, advising and supporting customers Adhere to Global Education Services Delivery methods, processes, procedures, and policies in the development and delivery of training services Participate in the development of new offerings and improvement to processes Qualifications/Skills required: Minimum 2 years in the technology industry 1 years’ experience in a functional training or consultative role with emphasis on technology and business process training development, design, and delivery Strong presentation, training and group facilitation skills; familiar and competent with audience-engagement methods and techniques appropriate for all types of audiences Understanding of common industry standards as related to ERP along with standard business practices as related to Accounting, Sales Force Management, and Inventory Management Ability to drive value with the customer Excellent time management skills, with the ability to manage multiple demands and reprioritize as customer timelines shift Highly adaptable and open to change so that one may best serve customers’ needs Excellent written and verbal English skills Why work at Oracle: Join a global workplace where you can make an impact. We offer competitive salaries and exciting benefits – along with flexible and remote working to suit your lifestyle. Get access to development opportunities that can advance your career, an Employee Assistance Program to support your mental health, and core benefits such as medical, life insurance, and access to retirement planning. Be yourself in an inclusive culture where employee resource groups champion our diverse communities. What we’ll offer you: A competitive salary with exciting benefits Flexible and remote working so you can do your best work Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique Life at Oracle and Equal Opportunity: An Oracle career can span industries, roles, countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. We are committed to an inclusive culture that celebrates and values diverse insights and perspectives. At Oracle, we believe that innovation starts with diversity and inclusion. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.