Duty Manager - Nottingham We are looking for a passionate and knowledgeable Duty Manager to join our team at Nottingham Greyhound Stadium. About us Arena Racing Company does so much more than lead the UK's largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and global distribution are at the heart of what we do, making it an exciting and diverse place to work Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it's our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love. What is ARC? We embrace diversity We develop our people We care for our visitors We think about our impact We are proud of our sport Work Perks of being a Duty Manager Annual passes to attend any of our 21 venues Discounted food & ARC days out Cycle to work scheme Holiday allowance increasing with length of service up to 28 days Company life assurance scheme Discretionary group annual bonus schemes to reward your hard work Support with study through our study assistance schemes And so much more About the role: To manage the operational elements of a race day and non-racing events and ensure they run efficiently and safely. To ensure the site is consistently presented and maintained to a high standard through management of the maintenance and cleaning team. The Duty Manager will work closely with the General Manager in undertaking the smooth running of the site during race meetings and non-racing events, and will take the lead on all matters regarding Health and Safety and Hospitality. The Duty Manager will run the site in the absence of the General Manager. Responsibilities (please see attached Job Description for a full list of duties). Maintain the company's safety management system. Responsible for implementing emergency procedures in line with the Group Health and Safety policy for all eventualities including race days, events and venue hire. Monitor, arrange and review accredited training such as fire safety and first aid. Managing race day staff and safety stewards including recruitment and training and monitor and manage standards of the third party security team. To comply with any legislative requirements including Health and Safety / Food Safety/ Liquor Licensing / Gambling Commission / Local Authority. Oversee preparation of the site and buildings for all events ensuring an operational plan is in place for all events and that buildings are clean, tidy and well maintained. Ensure there is an on-going maintenance programme that suits the demands of the business including waste disposal & recycling. Check that agreed work by staff or contractors has been completed satisfactorily and follow up on any deficiencies, monitoring all contractors to ensure they work in accordance with the company's code of practice for contractors. Working with suppliers to ensure that key processes are running efficiently and cost-effectively. Calculate and compare costs for required goods and services to achieve maximum value for money. Ensure all departments are adequately staffed whilst managing a pool of casual staff. Responsible for reviewing, reporting and investigating accidents and incidents. Cash reconciliation and meeting return reports to be completed and prepare reports and statistics for accounts. Control spend and build a culture of long-term saving on procurement costs. All retailing operations, to include food, beverage, bar and concession operations this will include the pre race day set up and break down along with the live event operation and close/clean down of all retail areas. Train the retail & bars team in common core skills identified through site Standards Operation Procedures. Co-ordinate and deliver all administrative tasks as required for the effective maintenance of the EPOS system, Stock and Inventory To ensure that all stock is controlled, secured and kept tidy. The person we are looking for as a Duty Manager has Minimum 3 years' experience in a similar role. Racecourse, Sport, Leisure or hotel background would be an advantage. High level of interpersonal skills. Logical approach to tasks We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today. At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.