Black Country Healthcare NHS Foundation Trust
Band 7 Senior Lead, Crisis Resolution/Home Treatment Team (CRHTT)
This is an exciting opportunity for mental health clinicians with excellent clinical and leadership skills to be part of the harmonised 24/7 Crisis Resolution Home Treatment Service in BCHFT.
You will be motivated to take on challenges and be committed to developing your own leadership styles. You will also have a strong personal values base and modelling the Trust Vision and Values.
The successful post holder will work 37.5 hours per week as a Band 7 Senior Lead in CRHTT service over the 24 hour period 7 days a week. The post holder will be expected to work predominantly night duties with occasional requirement to rotate into day shifts for short periods of time. The post holder will be allocated to one of the 4 CRHTTs; however, there is also the expectation to work across any of the 4 localities whenever necessary.
The post involves clinical leadership, line management responsibilities and deputising in the absence of the Team Manager. This role will also complement and support the existing management structure of the team. CRHTT is at the forefront of providing an excellent borough-wide urgent care mental health service to clients who would otherwise require hospital admission. Therefore, CRHTT works collaboratively with our patients, their family/relatives/carers, voluntary sector, local emergency services, and other relevant public/private agencies.
Main duties of the job
* To provide clinical leadership by actively taking lead in complex referrals/cases, and participating in policy and service developments.
* To demonstrate advanced competence in highly complex decision making, assessment and the management of clinical needs within the specialist area of practice.
* To initiate and contribute towards research and audit within the area of expertise.
* To provide regular clinical/managerial supervisions to staff in the team in collaboration with the wider Band 7 CRHTT structure and as per delegation by the CRHTT Manager to achieve compliance to Trust Policy.
* To provide leadership support to the team providing urgent referral triage, MH assessments, and crisis/home treatment interventions as required, including monitoring of clinical standards, audit and adherence to Trust policy.
About us
Are you passionate about delivering positive change to the people of the Black Country?
Do you want to work with a talented workforce to meet new challenges and improve care for our local communities? Then our Trust is the place for you.
We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.
Whatever your background or education, working in a healthcare setting like ours is a demanding yet extremely rewarding experience. We offer exciting and rewarding career opportunities in a variety of fields.
We take pride in supporting, developing and engaging with our workforce. Staff engagement, recognition and wellbeing are vital to the success of our organisation, and we strive to provide a setting in which our staff can showcase their skills, innovative solutions and dedication to healthcare.
Job responsibilities
* To act as a lead point of contact for the services responding to requests for the service and promoting the role of the team.
* To work with the line manager on the delivery of the Crisis, Home Treatment, Triage, and bed management functions (OOH).
* Responding to complaints and suggestions from clients and carers, in accordance with Trust policies and procedure.
* To take continuing responsibility for urgent care services interventions.
* To act as a specialist lead clinician covering the area.
* To utilise specialist skills in managing and communicating with patients, their families, carers and other agencies in situations that are sensitive, highly complex and may be emotionally distressing.
* To offer support and advice to carers and patients.
* To observe confidentiality in all matters relating to clients and staff.
* To maintain a high standard of clinical and professional practice at all times in accordance with the Professional Body guidelines.
* To ensure rapid access and timely response to patients.
* To provide specialist advice to the public via third sector organisations.
Person Specification
Education/Qualification
* Registration to practice.
* Children's & Vulnerable Adults safeguarding training.
* Management Qualification or equivalent experience.
* Clinical Supervision Training/Qualification.
Experience
* Significant Post-graduate experience of working in mental health to include CRHT & Urgent Care Services.
* Comprehensive experience of multi-disciplinary work.
* Strategic management approach, effective leadership experience.
* Involvement in research and/or clinical evaluation and audit.
* Detailed knowledge of NHS and other legislation and policy pertinent to service e.g. CRT Fidelity Model.
* Experience of community working.
* Experience of leading on a project, evaluation, audit.
* Experience of contributing to service development.
* Previous experience of working at Band 7 level on either a clinical or leadership basis.
Skills/Personal Qualities
* Willingness to work flexibly.
* Commitment to lifelong learning.
* Good team player.
* Positive and flexible approach to work.
* Ability to work to tight deadlines.
* Resourceful.
* Calm under pressure in distressing or sensitive situations.
* Tact and diplomacy.
* Advocate of Best Practice principles for CRHT services.
* Be compassionate, empathetic and caring to everyone.
* Enable yourself and others to act with confidence and authority in order to achieve the best outcome for everyone.
* Work with others. Be inclusive by understanding and valuing others to achieve the best results for everyone and everything we do.
* Act with transparency and honesty; respect and value others to do the right thing at the right time for everyone.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Address
Dudley, Sandwell, Walsall and/or Wolverhampton
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