Immediate start
Working with a supportive and enthusiastic team
About Our Client
A practice based in the heart of Redhill.
Job Description
1. Manage all aspects of medical secretarial duties including letters, results, and procedures.
2. Liaise with patients, consultants, and other clinic users, providing exceptional customer support.
3. Assist patients in navigating the clinic and ensure a satisfactory visit.
4. Handle telephone and email inquiries from patients, hospitals, and other healthcare practices.
5. Perform additional administrative tasks such as filing, scanning, and posting letters.
6. Provide effective clinic management support, including booking appointments, creating letters, and coordinating procedures.
7. Collaborate with consultants to ensure timely delivery of test results and handle correspondence requiring attention.
The Successful Applicant
1. Previous experience in a similar role within a medical environment.
2. Proficiency in MS Office Suite, with experience in practice management software (Semble) considered a plus.
3. Positive attitude and exceptional administrative and customer service skills.
4. High attention to detail and a caring, sympathetic approach towards patients.
5. Ability to maintain confidentiality and handle sensitive information discreetly.
6. Flexibility and a willingness to contribute beyond the core responsibilities of the role.
7. Excellent telephone manner.
What's on Offer
1. Good rate of pay
2. Immediate start role
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