At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for a Water Operations Coordinator who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service.
As the Water Operations Coordinator your key responsibilities are
Handling incoming emergency/non-emergency water and wastewater incidents to resolution
Direct written and verbal communication with contactors/developers to update on any ongoing issues
Scheduling appointments to close customer and asset related queries
Wastewater Pumping Station management, monitoring alarms, troubleshooting problems through iHost platform and dispatching required resource to site
To be part of an on-call rota
About you
Proven experience of carrying out administrative tasks and able to work well under pressure
Experience of developing and maintaining relationships at all levels
Ability to deliver high customer service in sometimes challenging circumstances
Competent in all Microsoft Office programmes
Familiarity with the water industry desirable
What can you expect from us
At least the cost of living pay increase every year
Company pension contributions up to 10% if employees contribute 5%
33 days holiday including bank holidays with the ability to purchase an additional 2 weeks
Enhanced maternity, paternity and adoption pay
£1000 net of tax to refer friends and family
Hybrid working for eligible roles
Development opportunities to reach your career aspirations
BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Please ask us about flexible working options.
For more information please contact our resourcing team on 01359 308260.
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