Reed Business Support are delighted to be partnering with a rapidly growing insurance company to recruit for a Claims Handler based Rotherham. This role is ideal for someone with a strong background in insurance. As an Account Handler, you will manage and develop client and customer accounts, ensuring timely support while providing exceptional customer service. Day-to-day of the role: Manage and develop a portfolio of client accounts to ensure high levels of customer satisfaction Provide expert advice on insurance products and services, tailoring solutions to meet client needs Process new insurance policies, renewals, and amendments using Acturis software Handle client queries and resolve any issues promptly and efficiently Maintain accurate records and ensure compliance with industry regulations Collaborate with underwriters and other team members to ensure seamless service delivery Required Skills & Qualifications: Proven experience in the insurance industry Proficient in using Acturis software Strong communication and interpersonal skills Excellent organisational and time management abilities Detail-oriented with a commitment to accuracy Ability to work independently and as part of a team Benefits: Competitive salary based on experience Company bonus structure Private medical package 25 days holiday (increase after time served) Company pension scheme Opportunities for professional development and career advancement Supportive and collaborative work environment