Location: West Malling
Contract Type: Permanent
Salary: £23,800
Our client, a leading insurance claims loss adjusting company, is seeking a detail-oriented Administrator to join their dedicated team in West Malling. This is an excellent opportunity for an individual with strong administrative skills to make a positive impact while growing their career with an industry pioneer.
Position Overview
As an Administrator, you will play a vital role in supporting the company's mission to provide efficient and caring claims management services. Your attention to detail and organisational skills will be key in managing data entry, correspondence, and various administrative tasks.
Responsibilities
Handle incoming calls using the BT phone system, providing excellent customer service and transferring calls as needed
Perform accurate data entry into the company's CRM system, maintaining detailed records
Manage incoming and outgoing post, ensuring timely processing and distribution
Liaise with Courts and other relevant parties to facilitate claims processing
Assist with ad-hoc administrative tasks as required, adapting to the needs of the team
Requirements
Excellent attention to detail, particularly when handling personal information
Strong customer service skills with the ability to communicate clearly and empathetically
Proficiency in data entry
Experience with phone systems is preferred
Ability to prioritise tasks and work eff...