Casualty Claims Handler Location: Glasgow Job Type: Full-Time Salary: up to 38k DOE Pertemps are currently supporting a key client who are looking for a detail-oriented Claims Handler with experience in casualty claims to join their growing team. This role is ideal for individuals passionate about delivering high-quality claims services while working in a dynamic and supportive environment. It is essential that you have experience dealing with casualty claims, ideally within commercial. Key Responsibilities: Manage a portfolio of casualty claims, including Employer’s Liability, Product Liability, and some motor claims.
Assess claims accurately, evaluating liability and quantum up to £25,000.
Ensure claims investigations are thorough, fair, and compliant with industry regulations.
Communicate effectively with policyholders, brokers, and internal teams.
Identify and address customer complaints efficiently, escalating where necessary.
Negotiate claim settlements to ensure timely and fair resolutions.
Participate in audits and follow specific account requirements.
Key Skills & Experience: Previous experience in claims handling is essential.
Knowledge of casualty claims is highly desirable.
Strong customer service skills with excellent verbal and written communication.
Experienc...