Join Our Team as a Final Mile Operations Specialist
We're looking for a seasoned professional to lead our final mile operations and drive our parcel delivery services forward.
In this pivotal role, you'll oversee the entire delivery process, from collection to final delivery, ensuring that every step runs smoothly and efficiently.
You'll be the primary point of contact for customers, resolving any delivery issues promptly and professionally.
A key responsibility of this role is to maintain accurate records and reports, tracking key performance indicators (KPIs) to inform operational decisions.
Your expertise in operational management will enable you to identify areas for improvement and implement changes to enhance our operational efficiency.
With an estimated salary of £55,000 - £75,000 per annum, this is a highly attractive offer that reflects the importance of this role in driving our business success.
Key Performance Indicators
* Delivery efficiency: 95%+ on-time delivery rate.
* Customer satisfaction: 90%+ positive feedback.
* Operational cost reduction: 10%+ annual decrease.