Job summary
The Facilities Management Team are responsible for providing the contract management interface between the Norfolk and Norwich University Hospital NHS Trust and our principal contract service providers.
Interview date: 23rd September 2024
Main duties of the job
This is an exciting opportunity for an enthusiastic Facilities Support Officer to join the Estates and Facilities Team. The successful candidate will be responsible for the smooth running of the main administration office and ensure compliance with systems, procedures, and documentation from external parties.
As the successful candidate, you will also:
1. Be responsible for maintaining accurate records, liaising with various Depts and external organisations
2. Develop and update the Facilities Intranet web pages
3. Provide back up support where appropriate for other areas within Estates and Facilities
About us
We can offer you the full range of NHS benefits/discounts and in addition:
4. Flexible working hours
5. Fast Track Staff Physiotherapy Service
6. Multi Faith prayer room
7. Discounted gym memberships
8. Excellent pension scheme and annual leave entitlement
9. Wagestream - access up to 40% of your pay as you earn it
10. Free Park & Ride service direct to NNUH site
11. Free 24-hours confidential counselling support
12. On-site Nursery
13. On-site cafes offering staff discounts
14. Support in career development
15. Flexible staff bank
16. Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
The following skills and experience will be required and are essential for the successful candidates:
17. Be responsible for the smooth running of the main administration office and ensure compliance with systems, procedures and documentation from external parties.
18. Provide an efficient administration support service to the Facilities Department.
19. Carry out various administration duties; liaise with various Trust departments and external organisations.
20. Support the Refurbishment Programme Manager when required both physically and throughout the organisation and facilitation of department moves. Including moves outside of normal office hours and weekends.
21. Provide essential cover for the Trusts logistics van driver during periods of absence.
22. Provide back up support for all areas within the Facilities Department including covering for the Travel Office.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Experience
Essential
23. Previous clerical, administrative and computer experience
24. Knowledge of Microsoft office packages
Qualifications
Essential
25. Recognised administrative experience
26. NVQ III in Business Administration or equivalent.
Skills
Essential
27. Good communication and interpersonal skills
Desirable
28. Customer care skills
Attitude & Aptitude
Essential
29. Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
30. Demonstrates understanding and commitment to Equality, Diversity and Inclusion