Job summary A new Performance team is being formed at CUH. Alongside the existing Delivery team, they will form the new Performance and Delivery department led by the Director of Operational Strategy, reporting into the Deputy Chief Executive. This is an exciting opportunity to be critical part of the new team as the Trust implements more central oversight of organisational performance. Main duties of the job The Performance Manager will have a pivotal role in shaping and delivering the new team. Their main duties will include: Providing insight into Trust-wide performance and coordinating performance reporting, particularly in relation to the Trust's accountability framework. Supporting plans to address complex performance issues. Analysis and information management. Coordinating the development of policies and standard operating procedures relating to performance data. Planning and organisation. Service improvement / development. Research and development. Team management. You will therefore be adaptable to the changing strategic priorities of the Trust and will develop effective working relationships with a range of internal stakeholders. You will work with the wider Performance team to identify risks and issues, and to provide insight on Trust performance, to help improve the care for our patients. About us Our Trust Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background. Date posted 29 October 2024 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year p.a. pro rata Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 180-F-245485 Job locations Addenbrookes Hospital-Division Corporate Hills Road Cambridge CB2 0QQ Job description Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employmentThis vacancy will close at midnight on 24th November 2024 Interviews are due to be held on 2nd December 2024 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. Job description Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employmentThis vacancy will close at midnight on 24th November 2024 Interviews are due to be held on 2nd December 2024 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. Person Specification Qualifications Essential Masters or equivalent experience/qualification in business, operations management, planning, health management or related field Project management qualification (e.g. Prince 2, Managing Successful Projects) or equivalent experience/qualification Evidence of continuous professional development Experience Essential Demonstrable NHS experience obtained at a senior level Analysis of project proposals and business case development; understanding of the necessary stages of implementation of innovative projects in a health and social care environment Proven experience of working with external partners at all levels Experience of building effective cross functional working relationships to drive organisational agenda Experience of planning and delivering programmes, projects and services on time Experience of delivering against competing priorities and deadlines whilst directing work of other teams Desirable Substantial experience in an operational or performance and planning role Knowledge Essential Knowledge of operational management including capacity management and patient flow in an acute hospital setting Knowledge in performance management, programme management Knowledge of quality improvement in a health care setting Working knowledge of health and social care roles, responsibilities, priorities and policy direction. Skills Essential Able to communicate highly complex information to a range of stakeholders Able to influence across teams, departments and organisations Able to prepare clear, concise, grammatical, correctly referenced and version controlled reports and documents Able to work and communicate with clinicians and senior managers Makes use of numerical data naturally, often and with ease Able to model complex data in order to support the critical appraisal of business cases Able to work under pressure and within difficult/tight timescales Able to work in a matrix structure Additional Requirements Essential The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent. Person Specification Qualifications Essential Masters or equivalent experience/qualification in business, operations management, planning, health management or related field Project management qualification (e.g. Prince 2, Managing Successful Projects) or equivalent experience/qualification Evidence of continuous professional development Experience Essential Demonstrable NHS experience obtained at a senior level Analysis of project proposals and business case development; understanding of the necessary stages of implementation of innovative projects in a health and social care environment Proven experience of working with external partners at all levels Experience of building effective cross functional working relationships to drive organisational agenda Experience of planning and delivering programmes, projects and services on time Experience of delivering against competing priorities and deadlines whilst directing work of other teams Desirable Substantial experience in an operational or performance and planning role Knowledge Essential Knowledge of operational management including capacity management and patient flow in an acute hospital setting Knowledge in performance management, programme management Knowledge of quality improvement in a health care setting Working knowledge of health and social care roles, responsibilities, priorities and policy direction. Skills Essential Able to communicate highly complex information to a range of stakeholders Able to influence across teams, departments and organisations Able to prepare clear, concise, grammatical, correctly referenced and version controlled reports and documents Able to work and communicate with clinicians and senior managers Makes use of numerical data naturally, often and with ease Able to model complex data in order to support the critical appraisal of business cases Able to work under pressure and within difficult/tight timescales Able to work in a matrix structure Additional Requirements Essential The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cambridge University Hospital NHS Foundation Trust Address Addenbrookes Hospital-Division Corporate Hills Road Cambridge CB2 0QQ Employer's website https://www.cuh.nhs.uk (Opens in a new tab)