Who You Are You are an ambitious and proactive individual with strong communication and creative problem-solving skills, eager to make a difference in the lives of vulnerable people. You have experience providing housing support to those experiencing homelessness, including those with multiple and complex support needs. Your knowledge spans welfare, housing, and homelessness policies, and you are adept at working both independently and collaboratively within a team structure. You demonstrate a passion for helping others live independent and fulfilling lives, and you are comfortable advising staff on immigration issues. The ability to work outside of regular office hours as needed, and a strong focus on continuous improvement and adherence to health and safety and safeguarding policies are essential. You display appropriate behaviors in all dealings with residents, colleagues, and partners, including being responsible, open, honest, respectful, and willing to listen and learn. What the Job Involves As a Sustainable Housing Support Officer in the Private Rented Sector, you will manage a flexible workload, focusing on ending rough sleeping in Enfield by delivering housing support services across supported housing projects. You will proactively support clients with complex needs, ensuring tenancy sustainment through tailored Sustainable Housing Support Plans. Your duties include coordinating activities with internal and external partners, maintaining accurate client records, and managing casework in line with relevant legislation. You will also provide practical assistance, support debt reduction, and foster independent living skills for clients. Active participation in peer involvement programs, collaboration on service delivery improvements, and compliance with policies and legislative requirements are crucial. This role demands commitment to safeguarding vulnerable individuals, contributing to community safety, and promoting inclusion and diversity in service delivery. Moreover, you will engage in data-driven early intervention, community outreach, and support the transformation of homelessness services in Enfield.