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Facilities Helpdesk Administrator - JD Gyms, Wigan
Client: JD Group
Location: Wigan, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 38feb99d18a1
Job Views: 77
Posted: 18.02.2025
Expiry Date: 04.04.2025
Job Description:
Reporting to the Head of Facilities, as a Facilities Helpdesk Administrator you will be responsible for coordinating maintenance, liaising with landlords and working with suppliers for the JD Gyms team.
Working hours: Monday to Friday, 9:00am to 5:00pm.
Role Responsibilities:
* Co-ordination of purchase ordering for minor capital works, reactive maintenance, and planned maintenance.
* Invoice reconciliation, aiding resolution to invoice disputes and invoice recording.
* Ensure orders placed with correct suppliers assist in Capex and Revenue processes.
* Co-ordination of supplier agreements as requested by line managers.
* Support the Property function to ensure efficiency of service and continuous improvement with all 3rd Party contractors.
* Liaise with our insurers re claims, including responding to correspondence and other information.
* Liaise with our Landlords re disputes, including responding to correspondence and other information.
* Co-ordination of purchase ordering for capital projects, invoice reconciliation & recording.
Strategic & Operational:
* Co-ordination of general enquiries into the Property department.
* Departmental administration to include database management, invoice procedure, meeting and team movements, monitoring updating, and publishing records, and coordination of supplier agreements.
* Liaise with Preferred contractors to assist in co-ordinating reactive and planned maintenance activities and minor capital works.
* Liaise with Clubs and internal departments to provide a professional and efficient service.
* Provide any other administration duties as required ref holiday cover.
* Support to Head Office Manager with property duty requirements.
* Support clubs with emergencies on a rota basis.
People & Development:
* Supporting the team as required.
* Helping team to hit deadlines for reporting.
* Support the Property Functions and assist in promoting the highest standards that are enforced and maintained throughout the company.
Customer & Culture:
* Drive culture of continuous improvement in systems and process.
* Challenge where you see that systems and process do not achieve JD Standards.
* Respond to written correspondence and phone calls from Clubs and external parties.
Systems & Process:
* Make use of available systems to maximise team effectiveness.
* Coordinate the movements of the department.
* Maintain all databases and logging systems.
* Develop and manage new reports as required.
* Produce regular summaries of claim status.
* Coordinate club Risk Management and feedback.
What We're Looking For:
* Computer Literate, typing ability and knowledge of Word, Excel and Access Databases.
* Strong Organisation and administrative skills.
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