About the role
The Client Success team follows the Client for Life Philosophy. Individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, apply logic, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.
What you’ll do
* Build, develop and manage relationships with a variety of clients, ensuring they are successful in the utilization of their Gartner subscription.
* Facilitate client calls and engagements to surface client priorities.
* Identify approaches that address the client’s challenges.
* Conduct regular analysis to understand client performance and engagement.
* Participate in or lead team initiatives that support continuous improvement.
What you need
* Pursuing a Bachelor’s degree and/or Master’s Degree with an expected graduation date of December 2024 to August 2025.
* Relevant professional or internship experience.
* Proven track record of success fueled by a passion for delivering value to clients.
* Exceptional communication, collaboration, prioritization, problem-solving, critical thinking, and influencing skills.
* Fluent in both English and Arabic (Reading, Writing & Speaking).
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
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