Supported Housing Manager
Location: Spelthorne, Staines, Surrey
Salary: £40,131 Permanent, Full time
About Us
Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.
This role
The service is to provide an intensive housing management and resident support service at two of the Council's residential developments on behalf of Spelthorne Council. Both developments are in Staines, Surrey.
We are seeking an experienced Support Housing Manager with an understanding of the requirements to support homeless adults and families. You will be responsible for day-to-day running of the service over 2 locations, providing an excellent level of customer service and ensuring that all regulatory and contractual commitments are met. Additionally, you will be required to work 37.5 hours over a 7-day week which will include weekends.
What you’ll need to succeed
To be successful in the role, previous experience of working with homeless adults and families is essential. As this is managing two services, experience of managing teams is also essential. You will be able to influence the future success of our business and your development. We are therefore seeking individuals with drive and ambition to deliver excellence and support the winning of future business.
This is supporting a new team in delivering two new services to customers with a variety of support needs. As the expert in the area, it is essential that you can demonstrate significant knowledge of this customer group and how to positively support a team to deliver the required outcomes.
What you need to do now
If you’re interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV, or for more information call us now on (phone number removed).
Our promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long-term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.
To meet our commitment to providing safe, high-quality services to our customers we will complete an Enhanced with Adult Barring level background check with the Disclosure and Barring service, once an offer of employment is made which is paid for by MTVH. You will also be added to the DBS updating service which will be renewed every 3 years.
What’s in it for you?
Our benefits include:
1. 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2. 2 volunteering days per year for things like helping out in local communities
3. An additional 'Beliefs day' once a year to have an extra day off
4. Supported family friendly approach with extended parental leave
5. Enhanced pension with matched contributions of up to 9%
6. Option to buy or sell up to 5 days annual leave per year
7. Life assurance cover 3 x your salary
8. Cycle2work scheme
9. Hybrid Working - Dependent on job role and department
10. Health cash plan scheme for your everyday healthcare needs which you can add your family members to
11. Tenancy deposit – interest-free loan to help with rental deposits and season ticket loan
12. Access to extensive learning and training opportunities with Wisebox platform
13. Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
14. Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
15. Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
About us
We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and others' wellbeing.
We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:
1. Gender
2. Ethnicity
3. LGBTQ+
4. Disability
Our core values of Dare, Care and Collaborate demonstrate that we are a people-focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
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