Business Development Manager
JOB TITLE: Business Development Manager
JOB TYPE: Permanent
TYPE: Field-Based
AREAS COVERED:
* Portsmouth
* Newbury
* Weymouth
* Bromley
* Worthing
* Winchester
* Guildford
* Crawley
HOURS: 40 hours per week
ABOUT US
Neighborly was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown to be the world’s largest home service company, delivering premium service experiences across homes and businesses, primarily through franchising.
REPORTING STRUCTURE
REPORTS TO: Managing Director
KEY RELATIONSHIPS: Franchisees, Head office
PURPOSE OF THE ROLE
The Business Development Manager supports a portfolio of franchisees by delivering coaching, mentoring, business support, and training. This role ensures franchisees launch and grow their business in line with our legal framework and implements procedures using the Bright and Beautiful Operations Manual.
KEY RESPONSIBILITIES
* Coach and train franchisees in business performance, focusing on sales, marketing, building teams, and financial management.
* Ensure franchise owners are using operating procedures competently and developing a profitable business.
* Ensure franchisees comply with the Franchise Agreement and Operating Manual.
* Provide solutions-based support to help franchisees overcome challenges.
* Contribute to projects and innovations that drive improvement.
* Deliver presentations and support for new franchisees at New Starter Training.
* Monitor and police the brand.
* Achieve required national objectives and revenue goals.
* Facilitate training and performance review meetings with franchisees.
EXPERIENCE/SKILLS/KNOWLEDGE
EXPERIENCE:
* Previous franchising experience is an advantage.
* Prior experience in a business development/coaching role.
SKILLS / KNOWLEDGE:
* IT literate (Microsoft Office, Excel, Word, PowerPoint).
* Strong communication skills to deliver training and build relationships.
* Ability to provide proactive and reactive support and training.
BEHAVIOURS
* Confidence in presenting to individuals and groups.
* Positive, can-do attitude.
* Team player.
INCLUSIVITY STATEMENT
Neighbourly is committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief, and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment.
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