At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health, and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people's own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking 'what matters to you'.
We're passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidate's knowledge, skills, and experience. It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC.
Role Overview:
The Digital Service's IT Operation Teams lead on IT strategy, development, co-ordination, planning, project, and programme management for all Digital & supporting functions.
Key Responsibilities:
1. Lead the Server team in providing a highly efficient and professional service in supporting and managing the GHC IT Server Estate.
2. Manage the Server environments, ensuring strong technical knowledge and experience of managing physical and virtual server infrastructure, including hardware, Active Directory, O365, and cloud solutions such as Azure.
3. Ensure that the IT server environment is secure and meets the needs of the Trust and governance requirements.
4. Ensure continuity of service and availability of clinical and business administration systems within the Trust.
5. Provide specialist advice to the organisation and stakeholders on IT matters in supporting Community Providers.
6. Manage the development, planning, testing, and provision of current and new IT systems, services, and equipment for both clinical and corporate staff.
7. Lead on monitoring cyber security threats and ensure appropriate measures are taken to secure the network and infrastructure.
8. Provide a high-quality customer-focused IT Support Service.
9. Coordinate the procurement, maintenance, upgrading, and operating costs of IT Server systems.
10. Manage IT projects and work packages that support better working and innovation.
11. Ensure compliance with NHS guidelines that support information governance, information security, data quality, and audit.
12. Participate in local and regional meetings and events relevant to the role.
13. Maintain and support IT server equipment, software, and services.
14. Ensure customer satisfaction regularly exceeds targets.
15. Manage the sharing of skills, knowledge, and experience to improve the service provided by the Service support team.
16. Ensure backups and disaster recovery models are robust and fit for purpose.
Additional Information:
The job description is not intended to be exhaustive and duties may be altered from time to time in the light of changing circumstances. When joining us, we offer:
1. Free car parking at many of our sites.
2. 27 days leave plus bank holidays, increasing up to 33 days with long service.
3. A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
4. Generous NHS pension and enhanced pay for unsocial hours.
5. Flexible, family-friendly, and agile working opportunities.
6. Access to discounts and salary sacrifice schemes.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. #J-18808-Ljbffr