End Date Thursday 19 December 2024 Salary Range £39,653 - £41,740 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Please note this role is only available for colleagues residing in, or to those who hold right to work permits for Guernsey. Job Description JOB TITLE: FI Associate Relationship Manager SALARY: £39,653 LOCATION(S): Smith Street St Peters Port, Guernsey HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this Opportunity The Crown Dependencies business is the fastest growing business in Lloyds Banking Group so it’s an exciting time to join and make a real difference. About this opportunity Our Financial Intermediaries (FI) team are looking for an Associate Relationship Manager (ARM) to join our dynamic Relationship Management team in Guernsey. Our FI team is focussed on working with regulated trust and corporate service providers as well as Wealth Managers, Private Family Offices, Captives and Life Companies and the growth of the FI business is at the heart of the Crown Dependencies strategy. In addition, you'll be supporting a growing portfolio of clients with all their banking needs including deposits, new accounts, and cash management working alongside other Associate Relationship Managers and Relationship Managers. With exposure to a full range of clients and products, this secondment is an ideal opportunity to experience life in the Financial Intermediaries sector. with the aim that this role becomes an effective training ground for future Relationship Manager roles. There is a strong ambition to grow the FI business through deepening existing client relationships and winning new clients as we strive to be the Crown Dependencies’ bank of choice for our chosen markets. Role responsibilities include: • Carrying out daily procedural tasks such as fixing deposits to support management of external and internal client relationships. • Join Relationship Managers and Relationship Directors on client appointments, providing support on research and follow-up actions. • Assists with progressing and assessing new account enquiries and collaborating closely with our dedicated FI account opening team. • Working with other ARMs to ensure smooth operational running of the FI desk on a day-by-day basis, reacting to changing priorities and circumstances to ensure client needs are met. • Working within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. • Developing personal capabilities using existing formal and informal training opportunities. Why Lloyds Banking Group We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you’ll need Product/Market Knowledge – a broad understanding of product offerings and an awareness of the business, economic and market environment Conscientious & Collaborative – disciplined in your approach to work, confident in handling several opposing priorities. Oral and Written Communication - Effective communication skills, both written and oral. Values & Behaviours – Commitment to inspire, encourage, build trust to help my team succeed using the banks values and behaviours. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes • A generous pension contribution of up to 15% • An annual performance-related bonus • Share schemes including free shares • Benefits you can adapt to your lifestyle, such as discounted shopping • 24 days’ holiday, with bank holidays on top • A range of wellbeing initiatives and generous parental leave policies If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.