The Acute Care Support Worker will be expected to work as part of the Acute Pathway Team under the direction of the Service Manager for the Acute Care Pathway. They will facilitate the smooth running of the section 136 Suite along with supporting the Crisis Resolution and Home Treatment Team and ward areas in line with the Trust standards and policies.
RDaSH are offering this post alongside the opportunity for you to complete an apprenticeship qualification relevant to your role. As an apprentice within RDaSH, you will gain experience, learn work-related skills, and obtain the tools needed to thrive. An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying, leading to a nationally recognised qualification.
The post holder will:
1. Liaise and communicate effectively with relatives, community colleagues, other allied health professionals, external agencies, and medical/nursing staff.
2. Maintain confidentiality and adopt a positive attitude towards staff, patients, external agency staff, and relatives at all times.
3. Liaise with the Police and Approved Mental Health Practitioners to organise Section 136 assessments.
4. Support the patient in the Section 136 suite whilst the Mental Health Act Assessment takes place.
5. Provide written documentation in the patient records, detailing progression to discharge.
6. Answer the phone and deal with requests for information, referrals into the Access Team, and support to people in distress, while maintaining a professional manner and ensuring confidentiality.
7. Communicate effectively with relatives/carers and relay timely messages to other members of staff, escalating any risk issues.
8. Build effective relationships with other Allied Health Professionals to ensure seamless transitions of care.
9. Undertake work that will help facilitate the discharge of patients from the ward.
10. Identify beds for patients requiring admission.
11. Assist the relevant professional during assessment, treatment, and intervention where required.
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employs around 3700 talented colleagues who are appreciated, valued, and respected. We have a wide portfolio that includes mental health, physical health, learning disability, and drug and alcohol services. We are passionate about enhancing the quality of our service and work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first-class care while remaining committed to our vision and values.
To find out more about working for RDaSH and the fantastic benefits we offer, visit our website.
We are committed to inclusive cultures and value people in our organisation.
The main terms and conditions of service can be found here:
Main Terms and Conditions
If you are interested in this exciting apprenticeship opportunity, please review the attached eligibility document.
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