Customer Relationship ManagerLocation: Ruislip, MiddlesexSalary: £32,000 - £40,000 (depending on experience) + BonusHours: 10am - 6:30pm, Monday to Friday (flexibility/overtime as required)
Are you an experienced Client Relationship Manager looking for an exciting opportunity to work with global brands? We are recruiting on behalf of our client, a fast-growing consultancy specialising in promotional campaigns for some of the world’s leading brands.
About the Role: As the Client Relationship Manager, you will be the key point of contact for US-based clients, ensuring seamless project delivery and building long-term relationships. You will work closely with the USA Business Development Manager and report to the Head of USA, handling large-scale campaigns while identifying new business opportunities.
Main Responsibilities:
* Manage a portfolio of clients, ensuring smooth project execution and maintaining excellent relationships.
* Oversee the development and delivery of promotional campaigns.
* Upsell and cross-sell services to maximise sales opportunities.
* Coordinate with internal teams to ensure timely and successful delivery.
* Travel to the US for client meetings and expos when necessary.
* Provide training and present to clients, both in the UK and US.