Technical Field Service Engineer – Healthcare Products Location : Can be based in Oxfordshire, Buckinghamshire, Hertfordshire We are working with a leading healthcare solutions provider to find a motivated Technical Field Service Engineer to cover the Oxfordshire, Buckinghamshire, and Hertfordshire region. This role is ideal for someone with a proactive, problem-solving mindset, who enjoys working hands-on with technical products while delivering outstanding customer service. Key Responsibilities: Perform technical repair and maintenance work on a range of healthcare products supplied by the company. Manage van stock efficiently to ensure you are prepared for all call-outs. Collaborate with the customer service team to schedule visits effectively and deliver an excellent customer experience. Assist with installations at care homes and support the sales team during client visits when required. Complete administrative tasks and reporting within required timeframes. Key Goals & KPIs: Achieve outstanding customer feedback and ensure clients receive top-tier service. General Expectations: Stay up-to-date with product developments through ongoing training and professional development. Adhere to the company’s health and safety policies and act as a brand ambassador, promoting company values of insight, determination, and integrity. Qualifications & Skills: Essential : A-level or equivalent qualification, strong communication skills (written and verbal), and a full UK driving licence. Desirable : Degree or equivalent in a relevant field, with knowledge of technical or healthcare-related products. Skills & Attributes : Excellent interpersonal skills and the ability to work well under pressure. Strong IT skills (proficiency in Microsoft Outlook and Word). A flexible approach to work, with the ability to manage multiple tasks simultaneously and stay overnight if necessary. Strong attention to detail and a willingness to follow technical guidance. Benefits: Company van and laptop provided. Annual Leave : 25 days public holidays. Private medical healthcare cover. Opportunities for training and development to support your growth. This is an exciting opportunity to join a dynamic company that values its employees and provides a collaborative and supportive working environment. If you’re a driven individual with a technical mindset and a passion for customer service, this could be the perfect role for you