About The Role
Are you ready to make a meaningful impact in Asset Management? Do you have previous experience working in a Coordinator role? If so, this could be the role for you.
We have a fantastic opportunity for a Coordinator to join our Asset Management Delivery team. This role is ideal if you are looking to build a career in Asset management, with a focus on delivering exceptional service and supporting continuous improvement within our department.
In this role, you'll support the Asset Management team in a variety of ways, from coordinating requests and updating records, to handling customer enquiries. Your work will ensure accurate and up to date information, all of which contribute to a customer-centric service.
Key Responsibilities:
* Manage the Asset Management Delivery inbox, responding to queries and ensuring seamless communication.
* Coordinate requests for surveyor input; including assigning cases to Project Managers and/or Surveyors, and tracking their progress.
* Process invoices, manage purchase and work orders, and preparing documents for cases such as disrepair or party wall notices.
* Engage with customers, assist with complaints and support Service Support projects aimed at improving operational efficiency.
* Collaborate across teams to enhance service delivery and participate in project planning and team meetings.
This role is being offered on a