Job Description
We are looking for a customer focused Reception Supervisor, to lead our small team based at a prestigious building in the city!
Portico have been selected to create a bespoke, innovative, and memorable guest experience for all within this multi-tenanted building.
The Reception Supervisor will be responsible for the day to day running of the Front of House operation on site. They will provide direction, training and support to the team, ensuring that an exceptional service is consistently provided. The Reception Supervisor will be the go-to person in the building, developing, and fostering strong relationships across visitors, clients and other service providers. This varied role also includes: producing reports; solving problems; owning the visitor management system; taking responsibility for health & safety within the public areas; creating and improving SOPs and policies.
Hours: 8am-4pm & 10am-6pm (40 hrs, weekly rotation)
Salary: £28,000
Qualifications
Multitasking, great communication skills, customer service experience, able to cope in busy environment, demanding clients. SIA license required.
Additional Information
What's in it for you?
* Excellent holiday allowance
* Pension contributions,
* Life insurance
* Enhanced annual leave
* Recommend a Friend Bonus Scheme
* Thank you voucher scheme.
* 24-hour personal helpline for employees, providing counselling & information services.
* Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
* Our Training Academy provides excellent training and development opportunities for our people.