Are you a proactive and motivated candidate with excellent communication skills?Do you want to work in a collaborative and design-led environment, joining a global brand and working in a highly desirable industry?Juice is excited to be recruiting two Sales Support Administrators to join a business based in Bath.This is a fantastic opportunity to become part of a brand with international reach, supplying beautifully designed products to some of the biggest retailers in the UK and US. You’ll join a creative and experienced team, gaining exposure to all aspects of the business.
In this role, you’ll be the go-to contact for UK and EU customers, processing orders from major retailers to small independent businesses, and ensuring all orders are fulfilled on time.
DAY TO DAY:
1. First point of contact for retailers for all supply chain and order queries.
2. Processing orders and liaising with the warehouse team to ensure orders are despatched on time.
3. Updating customers on stock availability and proactively managing forecast orders to ensure the customer receives their order on time.
4. Working with the sales representatives to onboard new customers and provide product data.
5. Manage any issues relating to deliveries, lost stock, and product issues.
6. Organise samples for key accounts and work to deadlines.
7. Attend trade shows when required.
8. Check customer credit and liaise with the accounts te...