Salary (Grade 1): £12.00 per hour
Roles: We are recruiting for 3 permanent Team Members to join us, with each role working 2 out of 3 weekends per month on either 5 hour or 7 hour shifts.
We are also looking for Team Members to join us on flexible contracts working hours that range from 4 to 12 hours per month, which will include regular weekend working.
Please advise in your application if you are looking for permanent or flexible hours.
Location: Royal Navy Submarine Museum and Explosion Museum, Gosport
The National Museum’s vision is to be the world’s most inspiring Naval Museum: inspiring learning, enjoyment, and engagement with the story of the Royal Navy and its impact in shaping the modern world.
The National Museum of the Royal Navy (NMRN) is recruiting for Team Members to join our team working in a unique heritage environment. This is an exciting opportunity for individuals looking for a customer facing role to deliver a first-class visitor experience in all our exceptional attractions in both our exceptional attractions in Gosport.
Reporting to the Visitor Experience Managers and Supervisors, this varied role is pivotal in creating the NMRN’s vision to become the world’s most inspiring Naval Museum.
This is an exciting opportunity for individuals who are looking for a customer facing role within a unique heritage environment. We want every visitor to have an extraordinary and enriching experience, every time they visit. As a Team Member you’ll ‘make it happen’ whether you're welcoming visitors on arrival, serving on the tills or positioned out and about and engaging within our galleries, café, ships and shops.
Key Opportunities
To join a great team working within a unique heritage environment.
Ensuring our visitors are welcomed, assisted, delighted, engaged and inspired.
Selling tickets, food and merchandise in our shops, cafes and welcome desks.
To ensure the safety and security for visitors, staff and property.
Knowledge/Experience
Experience of working in a customer focused environment with retail and sales knowledge an advantage, but not essential, as full training will be given.
Basic knowledge of Health and Safety and Security requirements and a willingness to learn more.
The ability to communicate and engage with a wide and varied audience.
We provide:
The opportunity to be part of a friendly and diverse workplace within a unique heritage environment.
Discounts at our shops and cafes.
Discounted tickets for family and friends.
25 days annual leave (plus bank holidays), increasing to 30 days after 5 years’ service for employees, pro-rated.
Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit) for employees.
Employee Assistance Programme for employees.
For further details, or an informal discussion regarding the role, please contact the Visitor Experience Manager on email gosportvem@nmrn.org.uk.
Applicants are asked to apply via by midnight on Sunday 8 December 2024. The selection processes will be held on site in Gosport on Monday 16 December 2024.
If you require reasonable adjustments to be made to the application process because of a disability, please contact the HR team on recruitment@nmrn.org.uk for support.