Job Title: Internal Sales Administrator Reports to: Operations ManagerOur client are a leading distributor of components to the engineering industry with a customer base spanning UK & Ireland. Thanks to a reputation for quality and excellent customer service they have an established customer base. Duties
* Dealing with the daily phone, email & web enquiries and orders submitted by our customers.
* Ensure all deliveries are despatched and processed, in the most prompt and efficient manner.
* Liaise with the Warehouse Manager, to ensure all resources are utilised to their maximum potential.
* Attend to the end of day procedure (checking of picking lists, carriage surcharge and invoicing of the despatched orders).
* Manage scheduled order requirements, and consignment stocks.
* Liaise with the purchasing department to ensure adequate supplies are ordered to suit lead times.
* Backorder management, check through all deliveries received and despatch all related backorders.
* Monitor backorders regularly to ensure we have despatched everything we can and that we deliver on promised dates.
* Follow up quotations and report feedback.
* Provide office-based support for the Business Development Managers.
* Submit quotations and proposals on their behalf and formulate action plans to progress leads and opportunities to successful completion.
* Attend to general stationary requirements and any marketing & literature requirements for field sales staff.
* Assisting the Director’s, or other members of the management team, with any other tasks that may arise, from time to time.
Criteria
* Previous internal sales experience
* Excellent communication skills
* IT literate
* Ability to work on own initiative
* Highly organised
Hours of work (40 hours)8:00am – 5:00pm, Monday to Thursday8.00am – 2.00pm on Fridays #J-18808-Ljbffr