Under the direction of the Supervisor and the Manager, the Multi Modal Freight Operator is responsible for processing airfreight and ocean freight shipments from quotation to completion. Mon-Fri role Location Glasgow Salary £26-35k depending on experience Duties Include: Processes shipments Air /ocean/ Road Completing all relevant Import / Export paperwork, entering console data. Completing HM Customs paperwork depending on mode of transport. Completing HAWB’s, MAWB’s and IATA forms. Dealing with customer queries. Arranging collections and deliveries of freight with haulage companies. Providing Air /Road / Ocean quotations to customer. Negotiating ad hoc rates with suppliers. Invoicing shipments and keying off of supplier’s invoices. May have responsibility for ensuring sufficient stationery is available for departmental needs Eq, airwaybills and ocean bills. Other duties as assigned by Manager/ Supervisor Ensure Compliance to EU GDP 2013/C 343/01 Guidelines in Terms of Storage and Transport of Pharmaceutical Product. Ensuring Transport Temperature Control requirements are maintained through the various Routings of Air, Road and Sea, in addition to the Reporting of any Temperature Excursions while In Transit. Key Skills: Experience of consolidations, HAWBs/MAWBs and IATA shipment procedures (essential); Training in dangerous goods and knowledge of letters of credit (desirable - training can be given). Knowledge of: customs procedures as well as Inward & Outward Processing Relief's (essential); MS Office (WORD, OUTLOOK, EXCEL) ASM / Chief system, NCTS