Job summary We are looking for an enthusiastic individual to join our growing Reception and Administrative Team. You will be working in Reception speaking directly to patients and handling correspondence and carrying out all routine tasks expected of an Administrative Assistant. Main duties of the job Answering the telephone and booking patient appointments with clinicians both within the GP surgery and within PCN Dealing with administrative queries from patients and directing to the appropriate member of staff Scanning and filing documents on the electronic system Processing patient registrations Undertaking other reasonable duties within the framework of the post as directed by the Practice Manager, GP's, or Nursing Team About us Knockin is a small rural dispensing general practice situated in the village of Knockin, south of Oswestry. The practice is owned and run by two partners, Dr Jonathan Davis and Dr Damien Thompson. We provide medical services for our 4000 registered patients who live in the local area. We are part of the Shropshire Rural Alliance Primary Care Network made up of 5 medical practices. Date posted 29 October 2024 Pay scheme Other Salary £11.44 an hour Meets NMW Contract Permanent Working pattern Full-time, Flexible working Reference number A1149-24-0009 Job locations Knockin Oswestry Shropshire SY10 8HL Job description Job responsibilities Please see attached file for full details regarding this post and the associated duties. Full details are contained in the attached document Job description Job responsibilities Please see attached file for full details regarding this post and the associated duties. Full details are contained in the attached document Person Specification Qualifications Essential GCSE grade A to C in Maths and English Desirable NVQ Level 3 Business Administration Additional Essential Good communication skills (written and verbal) Ability to work on own initiative and as a team Desirable Basic IT skills in Microsoft Office (Outlook, Word, Excel) Organisation skills Basic knowledge of medical terminology Understanding of confidentiality Experience Essential None - training will be provided Desirable Previous experience in administration and or General Practice Person Specification Qualifications Essential GCSE grade A to C in Maths and English Desirable NVQ Level 3 Business Administration Additional Essential Good communication skills (written and verbal) Ability to work on own initiative and as a team Desirable Basic IT skills in Microsoft Office (Outlook, Word, Excel) Organisation skills Basic knowledge of medical terminology Understanding of confidentiality Experience Essential None - training will be provided Desirable Previous experience in administration and or General Practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Knockin Medical Centre Address Knockin Oswestry Shropshire SY10 8HL Employer's website http://www.knockinmedicalcentre.nhs.uk (Opens in a new tab)