Broster Buchanan are proud to be working with a Global Technology business based near Cambridge, Who are looking for a Senior Credit Manager to join their finance team.The role; Review policies and ensure adherence including identification of areas for improvement. Implement corrective actions and enhancements based on control reviews and audit findings. Manage escalations to address and resolve issues related to the Credit function Manage the closure of disputed debts, collaborating with finance and business teams to resolve the issues and collect the cash. Identify the root cause of the disputes using the appropriate channels to ensure that action owners are identified to reduce future issues around debt collection. Lead, monitor and improve the performance and efficiency of the Credit function using the Key Performance Indicators (KPI's) and associated reports. Maintain the service catalogue for the Credit function. Identify the gaps in services with an action plan to address. Ensure that the catalogue is consistently operated with no regional nuances. Build and maintain strong relationships with stakeholders. Communicate effectively with stakeholders to understand their requirements and expectations, ensuring alignment to the functional and organisational goals. You; Proven experience (at least 3 years) in a similar role within a finance shared service centre Experience of leading and managing a team including team development and career management In-depth knowledge of Credit processes, including controls and compliance requirements Proven track record of using KPI’s to improve performance Able to operate comfortably at a detailed as well as a strategic level. Excellent communication and interpersonal skills