Lloyd’s is the world’s leading insurance andreinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world.
Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.
Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.
The Role
Provision of comprehensive PA to the Corporate Affairs Director
Principal Accountabilities
1. Extensive diary management using Microsoft Outlook and associated tools such as Lloyd’s room booking system.
2. Organising international travel arrangements and schedules as required.
3. Ensuring the Corporate Affairs leadership team and relevant team members are adequately prepared for upcoming meetings, trips and events with any appropriate information and paperwork.
4. Pro-active preparation of documents such as letters and presentations, e.g. identify queries that require a standard response, and either respond directly or prepare a draft.
5. Maintaining good relationships with the senior executives, support staff and senior market contacts.
6. Managing the flow of emails to the Corporate Affairs Director and Chief of Staff, responding, prioritising and facilitating responses as appropriate.
7. Responding to queries via both telephone and email.
8. Acting as first point of contact and ‘host’ for both internal and external visitors.
9. Preparing and submitting expenses and raising orders/requisitions using Workday.
10. Act as delegate for direct report holiday submissions in Workday.
11. Providing cover to other Executive Director’s PA’s
Skills
12. Clear communicator - exhibiting diplomacy, sound judgement and discretion at all times.
13. Excellent written and verbal communication skills.
14. Ability to build and manage relationships at all levels up to and including Executive Director level both internally and externally.
15. Proactive, excellent organisational skills, high attention to detail and the ability to work to tight deadlines.
16. Ability to produce workable solutions that meets the immediate demands of the situation(s).
17. Excellent Microsoft Office skills, in particular - Outlook, Word and PowerPoint.
Knowledge
18. Knowledge of PA best practice
19. Experience of working in a legal environment (either in-house or in private practice) (desirable)
20. Understanding and experience of working within the Insurance industry and the London Insurance Market (desirable)
Experience
21. Experience of providing comprehensive PA support to Director/ Senior Executive/ Head of Function.
22. Proven track record of exceeding customer expectations.
23. Working collaboratively within a team and stakeholders to deliver high quality PA support.
24. Adherence to agreed governance processes and procedures.
25. Track record of achieving high professional standards in specialist area.