Who we are:
A lot has changed since we sold our very first bra back in 2005, but our passion and playful spirit are still stitched into everything we do. From humble beginnings in a tiny office above a shop in Macclesfield to selling a bra every 30 seconds, it’s been an incredible 20-year journey—and we’ve loved every moment of it.
Fast forward to today, our range has grown right along with us, now featuring clothing, sportswear, nightwear, and hosiery. We’re so much more than just a lingerie brand. And with exciting new adventures on the horizon, we can’t wait to see what’s next … want to join us for the ride?
Role:
We love a bit of get up and go, so don’t be afraid of getting stuck into your work with passion and enthusiasm. As a Store Manager you will have the drive and determination to grow and develop your store and team, taking accountability in all aspects of running your store.
Responsibilities
Below are some of the key areas you will be required to fulfil:
* Own the experience: stay on top of all store operational processes and make sure compliance with health, safety, and trading regulations.
* Lead with clarity: Regularly communicate the business strategy, ensuring your team understands priorities, knows what they need to do, and why it matters. Use tools and best practices to drive your team’s performance, identifying opportunities for improvement and creating action plans when needed.
* Customer focus: Lead your team to deliver a seamless customer experience, helping customers find the perfect products.
* Engage & inspire: Foster a positive, fun, and collaborative work environment, where both customers and colleagues love to be. Support your team’s growth with coaching, regular one-to-ones, and development plans that keep everyone moving forward.
* Community engagement: Be an advocate for your store within the local community, forging connections that support both customer satisfaction and business growth.
* Workforce management: Deploy your team to meet demand, making sure the right people are in the right place at the right time. Manage work-life balance proactively for your colleagues.
Our ideal Store Manager will demonstrate:
* Passionate about customer service and helping the customer feel comfortable in the bra fitting experience
* Great leadership qualities having led a successful team by example
* Proactive with the ability to work autonomously and lead by example
* Excellent prioritisation skills with the drive to exceed targets
* A genuine desire to support and inspire your team
* Hunger and enthusiasm to drive the store forward
* The ability to work under pressure, problem solve and make decisions
* Good commercial awareness and strong communication skills
* A positive attitude and not being afraid of a challenge
* A flexible approach to yours and your team’s working hours
· Budget management experience, including payroll
Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act
What we offer:
· Supportive senior management team
· 37.5 hours a week.
· Salary £29-34k, including London weighting and dependent on experience
· 30 days holiday (including bank holidays) increasing to 33 days with our length of service awards
· Participation in a discretionary company bonus scheme of up to 20% of salary.
· Free access to our Bupa Employee Assistance Program (EAP) offering expert financial, emotional and vocational support for both employee and their family.
· Bike to work scheme.
· 50% staff discount on all items (including sale) and Friends and Family discount
· Staff clothing allowance.
· Auto enrolment into our company pension scheme.
· Mental Health First Aider support.
If you are interested in applying for this role, please send your CV and covering letter explaining why you would be suited to the role to kingston.store@pourmoi.co.uk