Join us and help deliver the exceptional, every day.
Contract Type: Permanent
Type: Full Time
Hours: 40 hours per hour
Pay: £12.04 per hour
Location: Glen Urquhart High School, Saint Drostans, Drumnadrochit, Highland, Scotland, IV63 6XA
Job Information
Deliver excellent service standards for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements.
Main Duties
1. Undertake successfully all training required to deliver the caretaking role.
2. Adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures.
3. Ensure all equipment is kept clean, well maintained and is a safe working order.
4. Have a full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie.
5. Be responsible for proper maintenance, cleaning, security and safety within the school premises and grounds.
6. Undertake the cleaning of slippery floors, spillages, bodily fluids, and other emergency cleaning.
7. Monitor all helpdesk jobs issued and address/close within assigned timelines and SLAs.
8. Act as key holder and unlock/lock buildings to provide access to relevant parties as required.
9. Carry out all planned and ad hoc porterage in line with SLAs and school requests.
10. Keep internal and grounds areas free from litter.
11. Act as first attendee to all helpdesk jobs and resolve or feedback requirements.
12. Empty external / internal bin.
13. Set-up rooms for the use of Examinations / school functions etc and return to usual lay out following the function.
14. Carry out all PPM (Planned Preventative Maintenance) tasks as required and in line with statutory compliance, including weekly fire alarm and sprinkler tests and monthly emergency light flick tests.
15. Cover out of hours usage of the building on a rota system.
16. Ensure access is provided for contractors and the contractors are always escorted if relevant DBS clearance is not available.
17. Ensure all Safeguarding Policies are always adhered to and raise any concerns in line with the Mitie policy.
18. Maintain confidentiality of sensitive information.
19. To undertake any other related duties which are within the job holder's capability, according to the needs of the business.
What we are looking for
20. Caretaking experience is preferred however training can be provided.
21. Reliable and hardworking with a professional attitude.
22. Ability to work to a schedule and as part of a team.
23. Capable of working to their own initiative where appropriate.
24. Be open and honest.
25. Be self-driven and determined.
26. Strive for continuous improvements in service delivery.
Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.
If you are working in regulated activity please note that you are subject to the following:
27. It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both).
28. This post is exempt from the Rehabilitation of Offenders Act and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.