Duty Manager / Catering Manager
YHA Broad Haven
Fixed term contract
25 hours per week
£13.13 per hour (applies to all, including those under 21)
This is a Live out position only.
YHA Broad Haven Welcomes You to a Unique Place of Work!
Are you looking for a fun and varied job in hospitality management? YHA Broad Haven are looking for a manager depending on the candidate this could either be overseeing the kitchen or housekeeping and reception.
Based near a spectacular part of the Pembrokeshire coastline, only a stones throw away from the beach. At YHA Broad Haven we are looking for a dedicated duty manager to assist in the smooth running of the hostel. We are looking for a candidate who is able to set high standards and support our team through the season, giving our guests a fantastic experience.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
* 10 nights free hostel stays per year for you and up to 3 friends or family
* Access to YHA's staff discount and cash back portal
* Free YHA Membership each year
* Access to support via our Employee Assistance Program
There's lots more benefits to working for YHA so please visit our YHA Jobs website to find out more.
What will you be doing as a Duty Manager?
We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
* Guiding and supporting team members working in all areas of the hostel, fostering a collaborative and inclusive work environment.
* Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service and other management functions.
* Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
* Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.
What Skills and Experience do you need to be a Duty Manager?
Our Duty Managers are responsible for the line management of the teams within their own hostels, along with the management of occasional volunteers. They are also responsible for managing the operational budget and the safeguarding of all guests.
To provide this service we are looking for candidates who have:
* Experience of working face-to-face with customers
* Experience in hospitality or customer service, including the management and delivery of a quality service
* Experience of managing a team - experience of leading others, providing guidance to members of your team (desirable)
* Food safety level 2 and APLH level 2 qualifications (desirable)
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Catering Manager
What will you be doing as a Catering Manager?
We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
* Managing the food and beverage operation within your hostel
* Leading the preparation and delivery of food to agreed YHA standards
* Carrying out cleaning duties predominantly within our kitchen and food and beverage service areas
* Minimising food and beverage waste
* Maximising food and beverage profits
What Skills and Experience do you need to be a Catering Manager?
Our Catering Managers are responsible for supporting the management of an operational budget and delivery of KPI's.
To provide this service we are looking for candidates who have:
* Experience in hospitality, including the management and delivery of a quality service
* Experience of food and beverage best practice
* Working knowledge of allergens and health and safety compliance requirements
* Experience of managing a team - experience of leading others, providing guidance to members of your team
* Ability to manage varying pressures, include peaks in workload demands - can prioritise, able to deal with conflicting duties
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
How do you apply?
Submit your CV and complete the application form (it's a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title: Duty Manager
Keywords: Hospitality Manager, Hospitality Supervisor, Hospitality Team Leader
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