Job Title: Head of Mortgage Administration. Basic: Employed Full Time, Working Monday to Friday, 9am -6pm. Location: Office based in Norwich. Rewards: £28K-£30K, DOE Usual Benefits. Our client who are one of the UK's leading Mortgage Brokerages are seeking a driven and enthusiastic Mortgage Administration Manager to join their busy team.They will undertake management and administrative tasks with a team of 4 administrators reporting into them, ensuring administrators have adequate support to work efficiently within the admin team function they will report into the Business Operations Manager. Key Responsibilities: Manage a team of 4 Administrators. Assist the team with telephone calls to lenders, solicitors, insurance providers and GPs to obtain case updates as required. Keep internal records updated. Handle queries from Mortgage Advisors / Estate agents and Managing Directors. Additional duties in busier periods, including producing marketing materials to send externally to referrers. Assisting with keying mortgages up until submission of the application. Allocating referrals to Mortgage Advisors and liaising with Estate Agents. Providing weekly updates to Estate agents. Assisting the Managing Directors with ad-hoc duties as required. Required Skills and Experience: Previous Mortgage Administration experience desirable. Previous experience managing/supervising a team of administrators Outstanding communication and interpersonal abilities. Competent user of Microsoft programs (Excel, Word and Outlook). Highly Organised. Problem-solving attitude with an eye for detail. Strong written and oral communication skills. Click APPLY NOW or send your CV to or feel free to call 0/7/7/9/0-9/0/9/9/1/3 for a confidential chat about this role and your career options.