The role will be suited to someone who has a passion for learning and development supporting our apprentices from the day they start with the company and throughout their apprenticeship.
Hays Travel pride themselves on delivering exceptional customer service therefore we require someone who share the same values and ethos.
The successful candidate will be responsible for the training delivery and assessment for a cohort of Retail apprentices working though their Travel Consultant Apprenticeship.
Main Responsibilities
Assess, Coach and develop apprentices during their individual progress reviews, whilst selecting quality evidence to showcase and stretch the capabilities of each apprentice.
Deliver inspiring and motivational training that engages learners to achieve the desired impact
Evaluate the effectiveness of current training sessions suggesting any improvements.
Research and write engaging training content for both a virtual and classroom delivery.
Strong awareness of Safeguarding, Prevent and British values
Effectively communicate and positively promote organisational changes
Knowledge and a high level of competency with department and company technology
Be able to self-reflect and identify areas for personal development
Motivated ‘can do’ attitude, who strives for excellence in all areas of their role
Exceptional Time Management, Organisational skills, and Attention to Detail
Provide exceptional customer service at a...